Bright Edge

Director of HR

Bright Edge$170K — $210K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in HR and/or People Operations at a high growth Tech/SaaS company
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Strong communicator, comfortable with upward communication and presenting complex projects
  • Experience with HRIS (e.g., Ultipro/UKG) and ATS systems (e.g., Lever)
  • Proficient in Google Drive/Apps and Microsoft Suite
  • Strong interpersonal skills and ability to communicate with diverse groups
  • HR certification (e.g., SHRM-CP, PHR) preferred

Responsibilities

  • Manage daily operations of the HR team to ensure process consistency
  • Oversee benefits administration, compliance, and HR operational needs for employees and contractors
  • Provide HR Ops support, troubleshoot issues, and serve as escalation point
  • Leverage company operations knowledge to enhance HR strategy and practices
  • Scale HR processes to meet business growth and innovation needs
  • Redefine employee experience based on data-driven insights
  • Streamline onboarding and offboarding processes, implementing supporting systems

Benefits

  • Medical, dental, and vision insurance with various package options
  • 15-23 days PTO based on tenure, plus 10 paid holidays
  • Pre-tax commuter benefits to reduce travel costs
  • Discounted gym memberships and fitness benefits
  • Affordable therapy and professional coaching services
  • 4-6 weeks fully paid parental leave
  • Pet wellness and insurance plans for employees' pets
Full Job Description
About the role

We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.

**This position is on-site 5 days / week based out of our Chicago office**

How you'll spend your time:

  • Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.
  • Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.
  • Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.
  • Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.
  • Scale existing processes for growth and innovation based on business needs.
  • Redefine employee experience and overall operating model, powered by data, trends and insights
  • Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth
  • Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes
  • Ensure compliance with federal and state programs.
  • Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices
  • Handle domestic and international immigration needs.


What you'll bring:

  • 8+ years' experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company
  • Bachelor's degree in Human Resources, business administration, or related field
  • Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward
  • Experience presenting on complex cross-functional projects and processes driving results
  • Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)
  • Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance
  • Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups
  • Proven track record handling confidential information with discretion
  • HR certification (e.g., SHRM-CP, PHR) preferred.


Benefits

  • Motivating, high-impact work that builds your career
  • Medical, dental, and vision insurance with multiple package options
  • 15-23 days PTO depending on tenure plus 10 paid holidays
  • Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
  • Discounted gym membership and fitness benefits
  • No or low cost therapy and professional coaching sessions through Spring Health
  • 4-6 weeks fully paid parental leave
  • Pet wellness and insurance plans to keep your furry family healthy


$170,000 - $210,000 a year

The US base salary range for this full-time position is $175,000 - 200,000 + bonus + benefits. This depends on experience and the location of where the job is performed.

About Bright Edge

BrightEdge is a search engine optimization (SEO) and content performance marketing software company headquartered in Foster City, California. The company was founded in 2007 by Jim Yu and Lemuel Park. BrightEdge's platform is powered by a big data analysis engine, Data Cube, which provides marketers with insights and analysis on how to optimize marketing campaigns and improve content marketing. The company's clients include Microsoft, Adobe, and Hilton Worldwide.
Learn more about Bright Edge
Size
500 employees
Industry
Founded
2007

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