VXI Global Solutions

Director of Growth and Acquisition Marketing

VXI Global Solutions$196K — $270K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years leading multi-channel digital acquisition teams.
  • Proven track record of driving growth and achieving business outcomes.
  • Experience managing substantial media portfolios, balancing channel priorities.
  • Strong strategic thinking complemented by hands-on leadership skills.
  • Proven ability to build and scale teams while mentoring future leaders.
  • Comfortable in high-pressure, cross-functional executive environments.

Responsibilities

  • Own performance across Chime's entire digital acquisition portfolio.
  • Make critical investment decisions to optimize talent and technology.
  • Lead and nurture a team of channel managers, fostering growth.
  • Develop new acquisition channels and innovative partnerships.
  • Identify and integrate emerging digital opportunities and capabilities.
  • Transform organizational processes to leverage AI in strategies.
  • Collaborate with various departments to align strategies with growth goals.
  • Represent Digital Acquisition in senior leadership discussions.

Benefits

  • Four days in-office with flexible remote options on Fridays.
  • Supportive benefits for work-life balance, including care services.
  • Comprehensive health and well-being benefits for all life stages.
  • Generous paid vacation and company-wide days off.
  • 1% paid time to volunteer in community organizations.
  • Annual wellness stipend for eligible expenses.
  • Up to 22 weeks of paid parental leave for birthing parents, 12 weeks for non-birthing parents.
  • Family planning reimbursement available.
Full Job Description
About the role

The Director of Growth and Acquisition owns what comes next: leading the full digital acquisition portfolio - paid social, paid search, affiliate, YouTube, mobile and app networks, and emerging channels - while building the capabilities that define Chime's next chapter of growth.

This is a leadership role, not a channel-management role. The foundation - building great teams, running healthy channels, and consistently delivering results - doesn't change. What changes is the mandate: this leader is accountable for delivering today's business while identifying and building tomorrow's growth engine, staying close enough to the ecosystem of platforms, agencies, and technology partners to bring new capabilities into Chime before they become table stakes.

This role sits within Chime's newly evolved Media & Acquisition organization, alongside a Director of Media leading Offline, Media Planning, and MMM. Together, these two roles are being broadened in scope as Chime moves from a channel-by-channel model toward a more complete, portfolio-level view of how every marketing dollar creates value.

The base salary offered for this role and level of experience will begin at $196,000.00 and up to $270,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Own performance across Chime's full digital acquisition portfolio (paid social, paid search, affiliate, YouTube, mobile/app networks, and emerging channels), delivering ambitious growth, efficiency, and CAC targets.
  • Make portfolio-level investment and prioritization calls across channels, talent, technology, and vendor partnerships, balancing near-term performance against long-term capability building.
  • Lead and develop a team of experienced channel managers as a true player-coach - close enough to the work to challenge assumptions and unblock hard problems, but focused on multiplying impact through people and systems.
  • Build new acquisition channels, partnerships, or technology-enabled growth motions - not just optimize the existing mix.
  • Stay plugged into the external digital ecosystem - platforms, agencies, AI/martech vendors, startups - to identify opportunities before they're obvious and bring new capability into Chime early.
  • Push the organization to rebuild how it works around AI: experimentation, creative production, media buying, and measurement - not just point-solution automation.
  • Partner cross-functionally with Media Planning/MMM, Growth Product Marketing, Analytics, Risk, and Finance to align channel strategy to company-level growth and CAC goals.
  • Represent Digital Acquisition in senior leadership forums, translating channel performance into business outcomes for Growth LT, EC, and Board-level audiences.
To thrive in this role, you have
  • Experience leading a multi-channel digital acquisition or growth organization with meaningful business accountability - not only channel-level metrics.
  • A demonstrated record of owning growth, efficiency, and business outcomes.
  • Experience managing a significant media portfolio and making prioritization tradeoffs across channels, technology, and vendors.
  • A leadership style that blends strategic range with hands-on credibility - comfortable operating as both strategist and player-coach.
  • Experience building or scaling teams and developing future leaders.
  • Comfort operating in a fast-moving, cross-functional, senior-executive-visible environment.

#LI-Onsite #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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