Post-secondary education in Business Administration, Sport Administration or equivalent, preferably a Master’s degree.
Minimum 5 years of managerial experience in multi-department environments.
Established networks in the sport and recreation, fitness, and health industries.
Expertise in organizational and departmental leadership.
Strong financial acumen for sound business decision-making.
High-level project management and time management skills.
Excellent communication skills, both written and verbal.
Responsibilities
Set strategic direction for the organization's Fitness & Training portfolio alongside the Chief Program Officer.
Provide leadership to portfolio managers and their teams, including hiring and performance management.
Manage budget development and financial operations for the portfolio.
Develop and implement new programming based on strategic goals and market trends.
Cultivate internal and external relationships vital to the organization's business needs.
Monitor business practices to ensure the protection of the Lindsay Park Sports Society.
Act as a public relations representative for MNP Community and Sport Centre.
Benefits
Free facility access based on hours worked, plus discounts on programs and services.
Employee recognition program to acknowledge accomplishments.
Annual staff events including BBQs and holiday parties.
Free parking and convenient access to public transport options.
Full Job Description
Reports to: Chief Program Officer
What's In It for You:
Free facility access based on hours worked plus a variety of free and discounted programs & services.
Employee recognition program.
Annual staff events including BBQs, Corporate Challenge, December holiday party and many more.
Free parking and close to transit with a C-train and bus stop steps away.
What You'll Do:
In conjunction with the CPO, sets strategic direction, and structure for the organization's Fitness & Training portfolio
Functions within a strategic and policy framework established by the CPO, CEO and the Board
Provides leadership and direction to the portfolios managers (Manager of Fitness and Manager of Performance & Training ) and their teams including hiring, training, mentoring, coaching, and performance management
Accountable for managing (through direction and coordination), activities consistent with established mission, goals, objectives, and policies
Develops, implements and monitors the financial operating and capital budgets for the portfolio
Develops new and / or evolving programming and services based on the strategic plan, customer feedback, customer-centered initiatives, competitive analysis, and research on current trends
Develops, implements and monitors strategic and operational plans, processes and procedures in accordance with organizational and portfolio goals in order to improve and standardize business activities
Cultivates existing and current relationships central to business need with key stakeholders, both internal and external
Develops, implements, and monitors operational processes and procedures to ensure attainment of business plans, budgets, established timeframes and departmental improvements
Contributes to organizational strategy and policy development
Responsible to actively monitor and question the business practices, with the ultimate goal of ensuring the ongoing protection of the Lindsay Park Sports Society
Other:
Be an effective public relations person for MNP Community and Sport Centre and communicate effectively and courteously with staff, public, board members and sport partners
Be an effective, contributing member of the Senior Leadership Team
Be accountable to each member of the Senior Leadership Team
Chair the monthly Manager' Meeting on a rotating basis with other Directors
Actively contribute to facility-wide teamwork and collaboration
Act as Facility Supervisor (e.g., Fire Warden) on designated shifts
Ensure facility-wide safety and emergency procedures are followed
Build relationships with Leaders of like facilities to share information and gather competitive intelligence
Participate as the Dryland operational support for LEAP (Leisure Expansion Aquatics Project), providing subject matter expertise on facility design, equipment planning, operational readiness, and the guest experience to ensure new spaces support current and future programming needs
Collaborate with cross-functional project teams, consultants, contractors, and internal stakeholders to support project milestones, commissioning activities, operational planning and a seamless transition into new or renovated fitness and training spaces.
Lead department-specific readiness initiatives for LEAP, including equipment procurement and commissioning, staffing plats, operating procedures, training and change management to ensure successful launch and ongoing operations.
Perform other duties as required
Committees:
Senior Leadership Team Meetings
What You'll Need:
Specialized Skills and Knowledge:
Proficiency in Microsoft Office including Word, Excel and PowerPoint.
Demonstrates expertise in providing organizational and department leadership.
Financial acumen to make sound business decisions and to provide accurate and detailed financial information
Highly effective project management, prioritization, multi-tasking and time management skills
A well-defined sense of diplomacy including solid negotiation, conflict resolution and people management skills
Proactive - ability to analyze and anticipate problems before they present themselves
Strong decision making and critical thinking skills
Excellent written and verbal communication skills
Knowledge with the Avocado system will be considered an asset as well sport and recreation operational experience and certifications
Qualifications:
Post-secondary education in a related area such as Business Administration, Sport Administration, or equivalent, with a preference for a Master's degree.
Recognized as an expert in business operations and team development with a minimum of 5 years of managerial experience in an environment with multiple business units/departments.
Has networks in the sport and recreation, fitness and/or health industries.
Demonstrated expertise in providing organizational and department leadership.
Financial acumen to make sound business decisions and to provide accurate and detailed financial information.
Highly effective project management, prioritization, multi-tasking and time management skills.
A well-defined sense of diplomacy including solid negotiation, conflict resolution and people management skills.
Accountability for results and driving change.
Proactive - ability to analyze and anticipate problems before they present themselves.
Strong decision making and critical thinking skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office.
Knowledge of recreation software such as Avocado, Intelligenz, Technogym, etc. will be considered an asset as well as sport and recreation operational experience and certifications.
