MGM Resorts International

Director of EVS - MGM Grand Detroit

MGM Resorts International • $100K — $120K *
Detroit, MI 48228In-Person
Hospitality & Recreation
Less than 5 years of experience
Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Four years of experience in hotel management
  • Prior leadership in a similar environment
  • Technical knowledge of HotSOS or similar systems
  • Experience with collective bargaining agreements preferred

Responsibilities

  • Oversee and enhance EVS department performance
  • Ensure compliance with health and sanitation regulations
  • Implement policies and training programs for team management
  • Foster a culture of teamwork and mutual respect
  • Enhance guest experience through operational leadership
  • Identify and adopt best practices in EVS operations
  • Collaborate on standards and Corporate Social Responsibility initiatives

Benefits

  • Health & Income Protection Benefits for eligible employees
  • Promotional programs and networking opportunities
  • Discounts on company Hotels, Food and Beverage, Retail, and Entertainment
  • Free employee fitness center access
  • Complimentary meals in the employee dining room
  • Free parking
  • Wellness incentive programs for physical and mental health
  • Community volunteer opportunities
Full Job Description
Detroit, Michigan

THE JOB:

Step into the spotlight and lead the team setting premier standards at MGM Grand Detroit. As our Director of Environmental Services (EVS), you will champion operational excellence and drive continuous improvement across our dynamic EVS team. If you are an inspiring leader with a passion for cultivating talent, maintaining world-class guest and sanitation standards, and executing strategic financial and operational goals within a premier gaming and hospitality destination, we invite you to join our backstage leadership team and shape an unforgettable guest experience.

THE DAY-TO-DAY:
  • Oversee leadership in the development and monitoring of our EVS department to ensure that the performance meets and exceeds expectations. Manages and monitors fiscal budget and guest service standards and strategizes to produce both short term and long-term profitability for the company
  • Ensures compliance with health regulations for sanitation and compliance with all state and federal regulations regarding food and alcoholic beverage service (real time tracking and monthly reviews).
  • Oversee the implementation of policies, operating procedures, training programs, directives, work schedules, labor standards, rules and regulations (OSHA), and general operational functions as part of the Collective Bargaining Agreement
  • Maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company's diversity commitment.
  • Provide leadership and direction to maintain and improve the guest experience within EVS operations, consistent with company service standards.
  • Identify best practices and benchmarks of quality within key business segments in and outside the company.
  • Collaborate with company subject matter experts to develop robust standards and guidelines for EVS operations, labor standards, and Corporate Social Responsibility.
  • Provides support to the Hotel CoE with research, development, evaluation and implementation of new products, services, standards, technology and processes for EVS to ensure competitive position and in anticipation of changing customer needs within the complex hospitality and gaming environment.


THE IDEAL CANDIDATE:
  • Possess a bachelor's degree
  • Four years of prior relevant experience directing and managing team members in a similar hotel environment
  • Technical knowledge and experience with HotSOS or other service optimization systems
  • Previous experience managing team members represented by a collective bargaining agreement preferred


THE PERKS & BENEFITS:
  • Health & Income Protection Benefits (For eligible employees)
  • Various programs and networking opportunities to help you get promoted
  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
  • Free access to our employee fitness center
  • Free meals in our employee dining room
  • Free parking
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Volunteer opportunities to give back to the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19514

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at MGM Resorts International.
Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Hospitality & Recreation
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ
MGM
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at MGM Resorts International

More Hospitality & Recreation Jobs

Find similar Director of EVS - MGM Grand Detroit jobs:

NationwideDetroit, MI