Manulife Financial Corporation

Director of Engineering, Digital Technologies

Manulife Financial Corporation$113K — $210K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technical delivery leadership within an enterprise environment
  • 3+ years in AI/ML or intelligent automation
  • Hands-on development experience required
  • Proven track record of delivering AI solutions at scale
  • In-depth knowledge of financial services operations and regulatory standards
  • Strong leadership, communication, and stakeholder management skills
  • Bachelor’s degree in Computer Science, Engineering, or related discipline; Master’s preferred

Responsibilities

  • Lead engineers to develop AI solutions across multiple business units
  • Drive adoption of Copilot Studio, including governance and training
  • Collaborate with cross-functional teams to create scalable AI solutions
  • Manage delivery roadmaps, sprint plans, and resource strategies for AI projects
  • Ensure solutions enhance delivery and productivity across the enterprise
  • Comply with financial services regulations on data privacy and governance
  • Promote agile practices and continuous improvement across AI initiatives
  • Report on delivery progress and business impact to executives

Benefits

  • Opportunities for career growth and learning
  • Supportive and flexible work environment focused on well-being and inclusion
  • Global team collaboration to shape future innovations
  • Comprehensive health, dental, and mental health benefits
  • Retirement savings options with employer matching contributions
  • Generous paid time off including vacation and sick days
Full Job Description

We are seeking an engineering expert and an execution-focused Delivery Lead to execute on our AI & Innovation efforts within the Digital Technologies group in Wealth & Asset Management Technology area. This role will be responsible for driving the delivery of high-impact AI use cases, accelerating adoption of platforms like Copilot Studio, Autonomous Agents, ensuring intelligent automation across the enterprise.

You will lead a team to bring AI solutions from concept to production, ensuring alignment with business goals, regulatory requirements, and enterprise architecture standards.

Oversees the various stages of product development and collaborates with the software development team for managing technical implementation of cross-squad programs across complex technical, regulatory, or other cross-cutting needs.

Key Responsibilities:

  • Lead a team of engineers to build AI solutions and execute on use cases across business units such as Wealth Management, Marketing, Risk/Compliance, and Technology/Operations

  • Drive Copilot Studio enablement and adoption, including governance, training, and integration with enterprise platforms.

  • Collaborate with data science, engineering, product, and business teams to translate strategic AI opportunities into scalable, compliant solutions.

  • Develop and manage delivery roadmaps, sprint plans, and resource strategies to support AI initiatives.

  • Ensure solutions build effectively bring in delivery and productivity efficiencies across the enterprise.

  • Ensure solutions meet financial services regulatory standards, including data privacy, model governance, and auditability.

  • Champion agile delivery practices, DevOps, and continuous improvement across the AI portfolio.

  • Provide executive-level reporting on delivery progress, risks, and business impact.

  • Stay ahead of emerging AI trends and technologies relevant to financial services and enterprise innovation.

  • Be at the forefront of AI transformation in financial services.

  • Lead strategic initiatives that drive innovation, efficiency, and customer value.

  • Collaborate with top-tier talent in a dynamic, purpose-driven environment.

Qualifications:

  • 8 or more years of experience in technical delivery leadership position in enterprise production environment with at least 3 years in AI/ML or intelligent automation.

  • Deep understanding of financial services operations, regulatory landscape, and risk management.

  • Experience as a hands-on developer, since this role would require rolling up the sleeves and contribute to the design and solution.

  • Proven success in delivering AI solutions at scale, including LLMs, Copilot Studio, Power Platform, Azure AI, or similar technologies.

  • Strong experience with enterprise architecture, cloud platforms, and data integration.

  • Exceptional leadership, communication, and stakeholder management skills.

  • Bachelor’s degree in Computer Science, Engineering, or related field; Master’s preferred.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $127,330.00 - $ 236,470.00 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

Referenced Salary Location

CAN, Ontario, Toronto, 200 Bloor Street East

Working Arrangement

Hybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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