Mercy Health

Director of Clinic & Physician Services

Mercy Health$113K — $180K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration or related field required.
  • Master's degree in Business Administration or Health Care Administration preferred.
  • 3-5 years of management experience in group practice settings.
  • Strong interpersonal and communication skills essential.
  • Proven analytical and problem-solving abilities necessary.

Responsibilities

  • Plan, direct, and supervise operations of assigned clinics and product lines.
  • Oversee clinical outcomes, financial performance, and patient satisfaction.
  • Recruit, train, and evaluate management and supervisory staff.
  • Develop and implement clinic policies to ensure quality care and compliance.
  • Participate in clinic and product line program development and modifications.
  • Enforce department policies and address complaints or issues effectively.
  • Collaborate with the Vice President to develop strategic policies.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and disability insurance options.
  • Flexible spending and health savings accounts available.
  • Generous paid time off that accrues over time.
  • Paid parental and caregiver leave offered.
  • Opportunities for career advancement and ongoing education.
  • Tuition and certification reimbursement programs available.
  • Well-being programs to support employee health.
  • Employee discounts on various services and products.
  • On-demand pay flexibility for employees.
  • Financial education resources provided.
  • Annual recognition events to celebrate employee contributions.
  • Community service opportunities encouraged.
Full Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for planning, directing, and supervising all operations of assigned clinic(s) and product line(s).
  • Responsible for clinical outcomes, financial performance, patient satisfaction scores for the assigned clinic(s) and product line(s).
  • Recruits, trains and evaluates management and supervisory staff.
  • Develops, implements, and evaluates clinic policies, goals, and objectives to ensure delivery of quality care, efficient operations and compliance with regulations of all regulatory agencies so that the Mercyhealth Mission, Vision and Values are fulfilled.
  • Participates in the development and modifications of clinic and product line programs.
  • Interprets and enforces department and institution policies.
  • Participates in the development and modifications of clinic and product line program.
  • Participates in appropriate clinic and health system committees.
  • Investigates and resolves complaints or refers unusual problems to superior.
  • Works closely with Vice President in developing and implementing strategic policies.
  • Maintains continuing development and implementation of clinic and product line QA & I program.
  • Participates in analysis aimed at key initiatives and projects for assigned product line(s).
  • Performs other duties as assigned.


EDUCATION AND/OR EXPERIENCE

Bachelor's degree in Business Administration or related field.
Master's degree in Business Administration or Health Care Administration preferred.
Three to five years of pervious group practice management experience.

CERTIFICATION/LICENSURE

N/A

OTHER SKILLS AND ABILITIES
Excellent interpersonal/communication skills. Excellent analytical and problem-solving skills. Strong planning and organizational skills.
Computer experience.

LEVEL OF SUPERVISION

Directs Clinic Manager, Clinic Team Leaders and Supervisors who supervise Clinic Staff. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SUPERVISES

N/A

PAY RANGE:

$113,022.72 - $180,836.35

Mercyhealth offers competitive pay and a comprehensive benefits package including:

  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities


Click here for more details regarding Mercyhealth Careers Benefit Information.

About Mercy Health

Mercy Health is a Catholic healthcare ministry serving Ohio and Kentucky. They offer a wide range of healthcare services, including primary care, specialty care, and hospital care. Mercy Health operates over 250 healthcare facilities, including hospitals, clinics, and outpatient centers. Their mission is to provide compassionate, quality healthcare to all who need it, regardless of their ability to pay.
Learn more about Mercy Health
Size
45,000 employees
Industry
Founded
1985

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