Job Description

The Director of Bars and Restaurants role is a key component of the Food & Beverage division senior leadership and will be instrumental in driving the vison and culture of the division.

At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. Your leadership and vision as Director of Restaurants will drive outstanding operating results - and ensure our Venues are not only preferred dining destinations, but also engaging places to work.

Summary of Responsibilities:

Reporting to the Assistant Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

• • Consistently offer professional, friendly and engaging service.
  • Lead and manage the day-to-day operation with oversight across Fulton, Garrison, Room 725, Rules & Regs Bar and Pool Bar ensuring all service standards are followed
  • Drive innovative promotions, menus and concepts; creating a destination of choice for both hotel and external guests.
  • Work closely with other leaders and bar teams to curate wine list enhancements
  • Work closely with the Assistant Food & Beverage Director to present a profitable and visually stimulating retail display.
  • Compile monthly beverage & retail inventories and ensure achievement of budgeted cost of sale targets.
  • Lead and support the Venues in the achievement of their financial and operational targets
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Implement effective control of food, beverage, labor and operating expenses
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Ensure the implementation of standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits
  • Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
  • Follow department policies, procedures and service standards
  • Actively resolve guest complaints promptly according to hotel standards
  • Actively participate in hotel committees and team meetings
  • Work closely with Marketing team to ensure the venues have constant visibility

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Previous Food & Beverage experience in a senior leadership role required
• At least 7-10 years of progressive leadership experience in luxury hotel food & beverage operations
• University/College degree in a related discipline required
• Computer literate in Microsoft Window applications required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.