Chicago State University

Director of Alumni Engagement, Chicago State Foundation (CSF)

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred
  • 6-8 years of relevant experience in alumni relations or a related field
  • Demonstrated success in developing engagement strategies
  • Strong project management capabilities
  • Excellent written and verbal communication skills
  • Successful experience as a single contributor
  • Familiarity with CRM systems and engagement platforms

Responsibilities

  • Develop and execute an annual alumni engagement plan
  • Establish measurable goals for alumni participation and giving
  • Plan and implement various alumni programs and events
  • Recruit and manage alumni volunteers to extend outreach
  • Collaborate with fundraising staff to enhance alumni giving participation
  • Serve as content lead for alumni engagement messaging
  • Maintain and improve alumni data systems and engagement tracking

Benefits

  • Eligible for health, dental, and life insurance
  • Additional benefits as per Chicago State University offerings
Full Job Description
Posting Details

Position Information

Posting Number
S26374P

Posting Date

Closing Date

Title
Director of Alumni and Individual Engagement, Chicago State Foundation (CSF)

Working Title
Director of Alumni Engagement, Chicago State Foundation (CSF)

Salary Range
$100,000 Annual

Employee Class
Administrator

Department
CSU Foundation

Full-time/ Part-time
Full-time

Specialization

Hours Per Week
40

Standard Work Week
Monday-Friday

Benefits

This position is eligible for health, dental, life insurance and other benefits through Chicago State University. Click here for a complete list of benefits: https://csu.edu/humanresources/benefits.htm

Job Summary

The Director of Alumni Engagement is responsible for designing and executing a comprehensive alumni engagement strategy for Chicago State University (CSU), an institution with a tight-knit alumni community and a strong mission-driven culture. This position serves as the University's lead alumni engagement strategist and primary point of contact for alumni relations-building programs that deepen alumni pride, improve participation, increase alumni giving and strengthen long-term philanthropic support.

Job Description

Alumni Engagement Strategy & Program Execution
  • Develop and implement an annual alumni engagement plan aligned with CSU and Foundation priorities
  • Establish measurable goals for alumni participation, event engagement, volunteerism, and giving
  • Serve as lead staff liaison to the Alumni Association (board/leadership as applicable), supporting planning, communications, and operations
  • Build a scalable annual programming calendar with a balanced mix of signature events, regional/virtual offerings, and affinity-based engagement


Programming, Events & Volunteerism
  • Plan and execute CSU alumni programs and events such as:
    • Homecoming alumni experiences and class-year reunions
    • Regional alumni gatherings and virtual networking sessions
    • Alumni mentoring and career engagement (especially aligned with student success and workforce outcomes)
    • Affinity engagement (Greek organizations, athletics alumni, academic colleges, young alumni, etc.)
  • Recruit and manage alumni volunteers and ambassadors to expand reach and capacity
  • Develop run-of-show, content, vendor coordination, and logistics for events with limited internal staffing


Advancement Collaboration & Philanthropic Pipeline
  • Partner closely with Fundraising Staff to:
    • Grow alumni giving participation through Giving Day, the annual Gala, annual giving, and targeted campaigns
    • Cultivate and engage alumni leaders who can serve as fund champions, matching gift prospects, and peer fundraisers
  • Partner with Individual Giving on alumni-to-donor pipeline strategy and coordinated recognition efforts
    • Identify and refer engaged alumni with philanthropic capacity to Individual Engagement
    • Maintain regular pipeline review meetings with Individual Engagement using agreed criteria to define "ready for cultivation".


Communications & Digital Engagement
  • Serve as content lead for alumni engagement messaging (working with the Foundation Marketing Associate and CSU Marketing & Communications as needed)
  • Produce alumni newsletters, event promotions, engagement campaigns, and digital updates
  • Ensure consistent messaging and brand alignment across alumni touchpoints (email, web, social platforms, video, etc.)
  • Elevate alumni storytelling-highlighting career outcomes, community impact, and CSU pride


Data Management & Systems Improvement
  • Maintain and improve alumni data systems and engagement tracking (CRM, email lists, segmentation)
  • Develop dashboards and reporting to evaluate program performance and alumni participation trends
  • Strengthen data capture at events and online interactions to improve engagement and giving outreach


Cross-Campus Leadership & Relationship Building
  • Collaborate across campus to co-produce alumni programming and communications with:
    • Deans and Colleges
    • Athletics and student success initiatives
    • Career Services / Workforce Equity initiatives
    • University Marketing & Communications and Student Affairs as applicable
  • Represent CSU and the Foundation professionally in alumni-facing spaces


Alumni Participation Metrics (Performance Outcomes)

The Director is expected to establish baseline metrics and drive annual improvements, including:
  • Increase unique alumni engagement 15% year-over-year
  • Deliver 6 alumni programs/events annually (minimum 3 in-person and 3 virtual/hybrid)
  • Achieve 400 total alumni participants annually, including 100+ alumni engagement during Homecoming programming
  • Recruit and activate 25 alumni volunteers annually, including 10 Giving Day ambassadors
  • Increase alumni Giving Day participation 15% year-over-year (in partnership with Individual Engagement)
  • Improve deliverable alumni emails/data quality 10% annually through data capture and outreach


Minimum Qualifications
  • Bachelor's degree required; Master's preferred
  • 6-8 years of relevant experience in alumni relations, advancement, donor engagement, nonprofit engagement, or related field
  • Demonstrated success developing engagement strategies and delivering programs with limited staffing/resources
  • Strong project management capabilities with high attention to detail and deadlines
  • Excellent written and verbal communication skills; comfortable hosting events and engaging senior stakeholders
  • Demonstrated success working as a single contributor
  • Experience using CRM, donor databases, email marketing tools, or engagement platforms


Preferred Qualifications
  • Experience in higher education advancement or alumni engagement at a public institution
  • Familiarity with CRM platforms and peer fundraising
  • Experience engaging alumni boards, volunteer leadership, or affinity networks


Knowledge, Skills and Abilities
  • Self-directed leadership and independent execution
  • Strategic planning and accountability
  • Volunteer management and influence without authority
  • Event production and operational excellence
  • Relationship-building and diplomacy
  • Equity-centered engagement and inclusive programming
  • Data-driven decision-making
  • Demonstrated commitment to working with integrity and strong values


Additional Applicant Information

Physical Requirement/ Demands

Work Environment

About Chicago State University

Chicago State University is a Predominantly Black, public university in Chicago, Illinois. Founded in 1867 as the Cook County Normal School, it was an innovative teachers college. Eventually the Chicago Public Schools assumed control of the school and it became Chicago Teachers College. Northeastern Illinois University began as a branch campus of CTC. In 1951, the State of Illinois began funding the college, and assumed control in 1965, transforming it into a comprehensive state college. In 1967, it became Chicago State University. CSU is a member of the Thurgood Marshall College Fund and accredited by the Higher Learning Commission.
Learn more about Chicago State University

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