Salesforce

Director of Agentic Leadership Development

Salesforce$164K — $261K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in leadership development or workforce transformation within large organizations.
  • Proven track record of translating enterprise strategy into scalable solutions.
  • Experience in integrating AI-enabled technologies into learning ecosystems.
  • Strong systems thinking and product mindset, connecting talent and technology.
  • Ability to influence executive-level stakeholders and simplify complex concepts.

Responsibilities

  • Define and iterate on the enterprise strategy for manager capability in an AI-enabled context.
  • Own the design and implementation of the Agentic Learning ecosystem in collaboration with cross-functional teams.
  • Lead global change initiatives for manager behavior transformation utilizing Human + AI methodologies.
  • Establish and measure success metrics related to manager performance and AI adoption.
  • Utilize data insights to enhance the capability system continuously.

Benefits

  • Flexible hybrid work environment with three days in the office each week.
  • Opportunities for professional growth and development.
  • Access to AI tools that enhance individual impact.
  • Supportive resources for achieving work-life balance.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Employee Success

Job Details

The Experience
The Agentic Leadership Development team sits at the intersection of talent, technology, and organizational transformation - building the future manager operating model for Salesforce's Human + AI era. As Director, Agentic Learning, you'll lead the enterprise strategy that equips 12,000 leaders to orchestrate work across humans and digital labor, driving capability change that's embedded directly into the flow of work - not sitting in a classroom. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing
  • Define and evolve the enterprise strategy for agentic manager capability, shifting from traditional programs to AI-enabled, in-flow leadership development experiences embedded across the full manager lifecycle.
  • Own the strategy, design principles, and roadmap for the Agentic Learning ecosystem, partnering across Talent, Product, Design, and Technology to integrate learning, coaching, and guidance into daily workflows.
  • Lead change strategy for large-scale manager behavior change globally, helping leaders understand, trust, and apply new Human + AI ways of working to increase capacity and execution speed.
  • Define success metrics tied to manager effectiveness, AI adoption, leadership behavior change, and talent outcomes - using data and insights to continuously improve the capability system.


You're Our Person If...
  • You have 10+ years leading leadership development, manager transformation, workforce transformation, organizational effectiveness, or learning strategy in large, global organizations.
  • You have proven success translating enterprise strategy into scalable capability solutions that improve manager effectiveness and business performance.
  • You've designed or integrated AI-enabled learning, coaching, workflow, or talent technologies into a leadership or capability ecosystem.
  • You bring strong systems thinking and a product mindset, with the ability to connect talent, technology, organizational design, and business outcomes across a complex, matrixed organization.


Even Better If...
  • You have experience leading enterprise-level change management for AI adoption or workforce reskilling initiatives.
  • You have deep familiarity with learning science, workforce transformation research, or future-of-work frameworks.
  • You've operated as a bridge between learning strategy and technology or product delivery in a fast-moving environment.
  • You bring a track record of executive-level stakeholder influence and simplifying complex ideas into practical leadership behaviors.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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