Director of Adult Outpatient Services - $2,000 Sign on BonusProgram/ Location: Outpatient / Brockton, Hyannis, New Bedford and Plymouth
Education/ Licensure: MA or above in Behavioral Health Required, Independent Licensure (LICSW/LMHC/LMFT Required)
Pay Rate: $99,000 - $135,000(Education and Experience dependent)
Status: Full Time/Salaried
Shift: Monday - Friday: 9am - 5pm
Will oversee and need to travel to all 4 outpatient sites. Office will be located closest to candidate's home. Some remote work upon completion of probationary period.
Director of Adult Outpatient Services Requirements- Must always present as courteous and professional.
- Demonstrated flexibility and ability to perform multiple tasks.
- Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion:
- Must have the ability to work with others in a cooperative and collaborative manner.
- TB screening
- Certification in the HPTC approved de-escalation program
- Strong and effective verbal, written and organizational skills
- Knowledge of basic computer skills and software programs including the ability to learn, use and train HPTC`s electronic medical records
- Ability to provide leadership and program development within an outpatient site
- Knowledge of major clinical therapeutic models and behavioral health best practice
- Strong organizational, verbal and written communication skills.
Director of Adult Outpatient Services Responsibilities- Develop and implement goals and objectives for the program to meet performance specifications
- Ensure oversight of CBHC/BHUC/regulatory, including BSAS performance specifications related to management of clinical service delivery
- Development of in-service training for staff in collaboration with training coordinators
- Establishment of quality management program in collaboration with Director of CQI/ COO and quality team
- Implement and review policies and procedure on a regular basis
- Ensure that clinical activities are carried out in accordance with HPTC's written plans for quality assurance, utilization review/management and staff growth and development Provide supervision to identified program staff and maintain supervisory notes
- Provide direct services to patients, which will include but not limited to evaluations of patients, individual, group and/or family counseling, crisis management, and aftercare planning in the event of clinical program coverage
- Participate on assigned committees and prepare reports as needed
- Coordinate with other departments/facilities to enhance and ensure quality care
- Routinely review patient charts (open and closed) to ensure that the structure and substance are in accordance with licensing and accreditations standards
- Participate in RFR processes to maintain current programing and development new programming
- Preparation of reports and correspondence in response to licensing and accreditation boards
- Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community
- Insures confidentiality according to 42 CFR part 2 and HIPAA regulations
Director of Adult Outpatient Services Qualifications- Independently licensed Behavioral Health Clinician, including: LICSW/LMHC/LMFT/ LADC 1
- Master/Doctoral degree in Human Services related field such as psychology or social work.
- Minimum of three (3) years of clinical supervisory experience and five (5) years of behavioral health counseling experience.
Clinical Programmatic Oversight & Support- Directly supervise the Clinical Director's at the High Point OTP Programs for clinical service delivery;
- Support OTP clinical program oversight in the absence of a Clinical Director;
- Participates in overseeing emergency and non-emergency termination and compliance with hearing procedures in absence of Program Administrator (OTP);
- Participate Multidisciplinary Treatment Team to provide feedback on quality care and clinical oversight;
- Collaboration with Clinical Leadership from the Outpatient & OTP Programs to develop clinical standards of care across the multiple locations;
- Monitoring of clinical compliance and auditing of dashboards and charts;
- Clinical Program development to develop standardization in curriculum for group models of care, implementation of Evidence Based Practices, Quality Documentation Standards.
Training & Development- Obtain and maintain certification as a CPI Instructor to support CPI training for Outpatient/Community and DMH licensed programs;
- Develop training on quality documentation and standards of care;
- Develop training related to licensing and accreditation responses;
- Training programs as requested based on the needs of the program.
Quality Initiatives Liaison- Support program leadership at the various sites with quality monitoring, dashboard support, and mock tracer chart audits;
- Develop and facilitate Performance Improvement Projects, CQI Initiatives, NIATx model rapid change projects;
- Support programs with state directed quality monitoring;
- Support of productivity quality improvement;
Meetings & Community Engagement- Attend assigned meetings with state representation, stakeholders, and provider organizations;
- Facilitate monthly meeting with clinical leadership to support standardized care practices, quality discussion and clinical strategic planning;
- Facilitate all meetings, case conferences and trainings as assigned
- Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community;
Benefits - Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
- Company Paid CEU Trainings w/ Education Days to Complete CEU's
- Free meals at Select Programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
