What you'll be doing

Our mortgage enforcement team protects CIBC's interests by providing oversight, expertise, and strategic direction across complex enforcement matters in Canada. As a Director, Mortgage Enforcement - Subject Matter Expert (SME), you'll lead the development and evolution of mortgage enforcement strategies that align with business priorities, legal requirements, and risk management objectives. You'll act as the senior authority on foreclosure, power of sale, and related enforcement remedies, advising leaders and partners on emerging trends, risk exposures, and regulatory considerations. You'll guide the design of strong practices, procedures, and reporting that support consistent, compliant, and efficient enforcement operations. You'll also partner across legal, risk, product, and operational teams to strengthen controls, improve client outcomes, and deliver strategic projects that enhance the mortgage enforcement function.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Lead strategy - Develop and oversee the mortgage enforcement strategy, ensuring alignment with business objectives, legal requirements, and evolving industry practices. Provide strategic guidance to senior leadership on enforcement trends, emerging risks, and priority actions.
• Provide expert advice - Serve as the senior subject matter expert on mortgage enforcement matters across Canada, including foreclosure, power of sale, and related legal remedies. Review complex files, advise on legal proceedings, and help shape sound enforcement decisions.
• Strengthen compliance and controls - Monitor changes in legislation, regulatory expectations, and industry standards to ensure enforcement activities remain compliant. Establish, review, and enhance procedures, documentation, and reporting to support strong governance and audit readiness.
• Manage risk - Identify and assess legal, operational, and reputational risks within the enforcement portfolio. Recommend and implement controls that reduce exposure, support escalation and reporting, and protect the bank's interests.
• Drive improvement and partnership - Lead projects and initiatives that improve efficiency, consistency, and client experience within mortgage enforcement. Build strong relationships with internal partners, external legal counsel, and industry stakeholders, while sharing expertise and supporting capability development across the team.

Who you are

• You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You can demonstrate experience in mortgage enforcement, foreclosure remedies, power of sale proceedings, regulatory compliance, risk management, and policy development. It's an asset if you have experience leading national initiatives, process redesign, or technology-related change within a mortgage or collections environment.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

Expected End Date
2026-10-02

Job Location
Toronto-141 Bay, 17th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Business Operations, Client Facing, Leadership, Mentoring Staff, Operations Management, People Management, Process Improvements, Strategic Initiative Management, Technical Knowledge