Job Description

JOB SUMMARY:

In this role, you will:

• Develop and execute the federal relationship and capture strategy for Government of Canada clients.
• Lead cross-functional teams to deliver on performance, quality, and client outcomes for federal pursuits.
• Provide clear, concise reporting and recommendations to executive leadership on federal market developments.
• Drive cross-functional collaboration and continuous improvement in how we identify, shape, and win federal opportunities.
• You will help position Securitas for sustainable growth and strong client and employee outcomes in the federal market.

Key Responsibilities

• Lead and develop strategic relationships across federal departments, agencies, Crown corporations, and related public sector organizations.
• Define strategic and operational objectives for federal relationship management and capture, and ensure alignment with Securitas' growth priorities.
• Build trusted senior-level relationships and stakeholder networks within large and complex federal organizations.
• Create and maintain strategic account plans and stakeholder maps for priority federal accounts.
• Oversee data, analytics, and reporting related to federal opportunity pipeline, capture plans, and market developments.
• Identify emerging opportunities, renewal cycles, and procurement developments before formal activity begins.
• Lead capture planning for priority federal opportunities, including positioning, strategy, and win themes.
• Coordinate executive engagement and senior-level touchpoints across targeted federal accounts.
• Collaborate with operational, legal, finance, and proposal teams to support opportunity pursuit and solution development.
• Monitor competitive activity and provide market intelligence, insights, and strategic recommendations to senior leadership.
• Maintain a disciplined pipeline of qualified future federal opportunities and track measures of success (pipeline growth, win rate, account penetration).
• Build strong relationships with internal stakeholders to ensure alignment and readiness for federal pursuits.
• Ensure compliance with Securitas policies, standards, and applicable federal regulatory requirements.
• Champion Securitas' values and culture within the federal client environment and across internal teams.

Qualifications & Experience

• 8-10+ years in strategic account management, business development, public sector relationship management, or related fields
• Proven ability to build senior-level relationships in large, complex organizations and influence strategic outcomes.
• Strong understanding of the Government of Canada environment and decision-making processes, or similar public sector / complex buying environments.
• Experience engaging executive, operational, procurement, and broader stakeholder communities.
• Demonstrated ability to identify opportunities early and lead or support capture strategies for major pursuits.
• Strong strategic thinking, analytical, decision-making, and business acumen.
• Excellent communication and stakeholder management skills, including with executive audiences.
• Proven ability to navigate multiple stakeholders and competing priorities while driving long-term growth.
• Experience developing long-term growth strategies and increasing account penetration and revenue.
• Relevant backgrounds may include federal government leadership, public sector relationship management, strategic account management, business development and capture, management consulting, defense/public safety/security/critical infrastructure, facilities management/outsourcing, or professional/technology services to government.
• Federal Government experience is an asset but not required; we welcome candidates who have built strategic relationships and influenced complex buying decisions in adjacent industries.

What We Offer

• An opportunity to contribute to a global leader in security services and shape our growth in the federal market.
• A supportive team environment focused on learning and growth.
• Opportunities for professional development and career progression.
• Competitive compensation and benefits in line with local market practices.

Competencies (as demonstrated through experience, training, and/or testing):
• Skill in persuasive oral and written communications, including effective executive-level presentation skills.
• Demonstrated skills in the areas of sales and business development.
• Demonstrated energy, drive, determination and persistence, even when confronted with rejection.
• Ability to present information effectively and respond to questions from groups of managers, customers, and prospects.
• Ability to analyze sales data and develop recommendations and solutions.
• Excellent planning, organization and time management skills.
• Ability to carry out multiple assignments concurrently.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle project assignments responsibly.
• Ability to adapt to changes in the external environment and organization.
• Courteous telephone manner.
• Strong customer service and results orientation.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Regular use of vehicle required in the performance of duties.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Frequent local and regional/national travel to client sites for presentations, meetings, and visits.
• Frequent lifting and/or moving of presentation materials up to 20 pounds.

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