ROLE SUMMARYGreat marketing at scale doesn't happen without great operations behind it. The Director, Marketing Operations is a critical role on Pfizer's US Obesity team- responsible for building the operational infrastructure that will enable a high-performing consumer marketing organization to execute with speed, quality, and compliance ahead of launch. This is a role for a builder: someone who can design the systems, workflows, and governance frameworks a new franchise needs, then run them with discipline as the team grows. The Director will be the operational backbone of the consumer marketing team, partnering directly with senior marketing leaders, agency partners, and cross-functional stakeholders to keep complex, multi-workstream programs on track. It's both a strategic and a hands-on role - and the person who thrives here will take genuine pride in making the work better by making the machine behind it better.
ROLE RESPONSIBILITIES - Lead end-to-end marketing operations for the US Consumer Obesity franchise, including content and creative workflow, asset management, MLR submission planning, and project tracking across all consumer-facing programs.
- Manage overall agency operations - ensuring scopes, burn rates, work product, and reporting are aligned with budgets and benchmarks, and driving year-over-year efficiency.
- Own the marketing operations technology stack, including project management and content management platforms (e.g., Workfront, Veeva Vault), and drive adoption and optimization across the team.
- Build and maintain operational dashboards and reporting to track content pipeline health, budget utilization, and project status for leadership visibility.
- Collaborate cross-functionally with CMO, MLR, S&C, and digital partners to identify dependencies, resolve bottlenecks, and proactively address operational challenges with scalable solutions.
- Develop and evolve operational playbooks, governance frameworks, and ways of working as the team grows toward launch.
- Ensure seamless integration across paid, owned, and earned execution by partnering with media, digital, and performance teams on workflow and timing.
- Stay current on industry trends, emerging technologies, and content supply chain innovations to continuously improve team operations.
BASIC QUALIFICATIONS - BA/BS with 8+ years or MBA/MS with 7+ years of experience in marketing operations, content operations, brand marketing, or related field; pharmaceutical or healthcare experience required.
- Demonstrated experience managing content and creative production workflows in a regulated environment, including MLR or equivalent review processes.
- Proven track record managing agency relationships, scopes, and budgets within a large, complex organization.
- Strong executive presence with exceptional verbal and written communication skills; able to influence senior leaders and cross-functional partners.
- Strategic thinker with strong operational discipline; ability to build structure in ambiguous environments and drive teams to results.
- Deep familiarity with core marketing deliverables, including consumer research, message maps, promotional assets, etc.
- Embodies core values of Excellence, Equity, Courage, and Joy, while contributing to a positive and collaborative team culture.
PREFERRED QUALIFICATIONS - Experience with omnichannel marketing platforms and tools (e.g., Adobe Experience Manager, Workfront, Veeva Vault).
- Background in consumer or DTC marketing operations, in addition to HCP-facing content workflows.
- Familiarity with performance marketing metrics and optimization strategies.
- Exposure to digital transformation initiatives and content supply chain operations.
- Experience supporting a pharmaceutical product launch.
LAST DAY TO APPLY: 07/14/2026
The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
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