Director, IT Digital Workplace Engineering

PenFed Credit Union

$121K — $268K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field; master's preferred
  • 12+ years of experience in IT application management
  • Proficient with messaging infrastructure and collaboration tools like Office 365 and SharePoint
  • Hands-on experience with various cloud technologies including AWS and Azure
  • Familiarity with AI tools and their application in workplace technologies
  • Excellent communication skills for presenting technical concepts to diverse audiences

Responsibilities

  • Lead delivery of collaboration and end-user platforms aligning with PenFed's strategic goals
  • Implement AI-driven workplace technologies such as Copilot
  • Act as primary stakeholder in managing Microsoft partnership and vendor relationships
  • Plan and manage infrastructure services, ensuring alignment with industry best practices
  • Deliver innovative solutions that enhance user experience and create business value
  • Drive adoption of modern workplace technologies and practices
  • Maintain technology roadmaps that guide investments and service improvements

Benefits

  • Hybrid work model providing flexibility
  • Opportunity to lead and manage high-performing engineering teams
  • Innovative work environment focusing on the adoption of AI technologies
  • Professional development and mentoring opportunities for team members
  • Engagement with top-tier technology solutions and platforms
Full Job Description
Overview

PenFed is hiring a (Hybrid) Director, IT Digital Workplace Engineering to our Tysons, Virginia location. The Director of IT Digital Workplace Engineering oversees the strategy, architecture, engineering standards and operational support for enterprise technology platforms. This role directs a high-performing engineering team and advances the adoption of Generative AI through Microsoft flagship solutions, including Copilot and Studio. The position evaluates, designs, and supports products and services that align with PenFed's strategic goals, while partnering with IT, business, application, and security leaders to provide dependable services and a consistent employee technology experience.

Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.
  • Lead the IT Employee Experience Technology in delivering collaboration and end-user platforms that support PenFed's strategic objectives, including Active Directory, Office 365, Teams, SharePoint, AWS, and end-user computing devices.
  • Implement AI-enabled workplace technologies, including Copilot and related studio capabilities.
  • Serve as a key stakeholder in the Microsoft relationship, including contract coordination and vendor engagement.
  • Plan and manage infrastructure services, including cloud, managed services, and IaaS, to meet organizational goals, customer needs, application requirements, and industry best practices.
  • Deliver innovative technology solutions that create business value and improve the user experience.
  • Lead implementation, communication, and adoption of modern workplace technologies and best practices.
  • Maintain technology roadmaps that align platform investments, lifecycle planning, and service improvements with business priorities.
  • Establish technology policies and standards while managing the technology refresh roadmap and schedule.
  • Interact with all levels of internal and/or external leaders.
  • Manage and mentor geographically dispersed IT teams by coaching employees to identify, prioritize, and resolve issues; providing regular mentoring to direct reports; and establishing long-term and short-term goals with measurable progress.

Qualifications

Equivalent combination of education and experience is considered.
  • Bachelor's degree in computer science, Information Systems, or related field (master's preferred).
  • Minimum of 12 years of experience in IT application management.
  • Working knowledge of messaging infrastructure, Active Directory, Office 365, cloud services, SharePoint, and Windows Server OS.
  • Experience with Windows, Linux, VMware, cloud platforms, storage, Active Directory, patching, backup, and recovery is preferred.
  • Hands-on experience with cloud technologies, including AWS, Azure, private cloud, Infrastructure as a Service, Platform as a Service, and Software as a Service, is preferred.
  • Experience using AI tools.
  • Excellent written and oral communication skills, including experience presenting conceptual designs to executives and mid-level management.
  • Equivalent combination of education and experience is considered.

Supervisory Responsibility
  • Direct supervision of 4-8 IT professionals
  • Matrix management of cross-functional remediation teams
  • Oversight of third-party vendors and service providers

Licenses and Certifications

There are no licenses or certifications required for this role.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. *

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency
The anticipated starting salary range for this role is $121,800.00 - $268,137.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

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