Summary
Guidewire is in a period of transformation and growth. Clear, strategic, and transparent communication is essential to enabling our people to understand where we are going, why it matters, and how they contribute to be part of our transformation.
As Director, Internal & Executive Communications, you will be an advisor, creative leader, and hands-on producer who shapes how our business strategy, priorities, and culture are communicated across the company. You will partner closely with the CEO, President, Chief People Officer, and senior leaders to deliver high-impact executive and enterprise-wide communications that build alignment, trust, and momentum.
This role serves the entire business, and requires someone equally comfortable shaping executive narratives, producing compelling content, and leading high-visibility communication platforms such as our VPMOM Cascade and Guidewire’s CEO Speaker Series.
Job Description
What You’ll Do
Strategic Internal & Executive Communications
Serve as a trusted communications advisor to senior leaders, including the CEO, President, and Chief People Officer, shaping messaging that advances company strategy, enterprise priorities, and organizational transformation.
Develop and execute integrated internal communication strategies that support business initiatives, change programs, culture efforts, and quarterly operating rhythms.
Own communication of Guidewire’s enterprise strategy, including quarterly updates and progress readouts to the broader organization.
Proactively identify communication needs, clarify intent with leaders, and translate strategy into narratives that drive understanding and action.
Use data, engagement metrics, and feedback loops to measure effectiveness and continuously refine approach.
Executive Communications
Lead executive communications for the CEO, President, and Chief People Officer, including all-employee messages, talking points, scripts, presentations, and key internal announcements.
Provide editorial guidance and message architecture to ensure clarity, consistency, and tone across executive communications.
Prepare leaders for high-stakes moments by simplifying messaging, coaching delivery, and aligning content to desired outcomes.
Content, Creative & Production
Create and edit high-quality content across formats: executive messages, intranet features, email messages, Slack announcements, scripts, and live-event materials.
Translate complex business, technology, and product topics into accessible, engaging communication for diverse employee audiences.
Produce short-form video content, including scripting, storyboarding, editing, and coaching spokespeople.
Partner with design, IT, and cross-functional teams to elevate the visual and experiential quality of internal communications and events.
Ownership of the CEO Speaker Series
Own the CEO Speaker Series: topic sourcing, guest sourcing, scripting, speaker prep, production, and execution.
Translate employee feedback into clear recommendations for the CEO, shaping topics, guest selection, and content emphasis to ensure the series reflects employee interests, business priorities, and evolving organizational needs.
Extend impact through multi-modal content such as recaps, highlight reels, short clips, and intranet features, ensuring the series is a flagship employee experience.
Cross-Functional Partnership & Operational Excellence
Partner across HR, IT, Operations, and business teams to align communications with organizational priorities.
Manage multiple workstreams with strong attention to timelines, quality, and stakeholder expectations.
Improve processes and ways of working to increase efficiency, creativity, and consistency.
Stay current on internal communications best practices, emerging technologies, and AI-enabled tools.
Who You Are
A strategic and creative communications leader with 8–12+ years of experience in internal, executive, or corporate communications.
Known for connecting communication to business outcomes and navigating ambiguity with clarity.
Equally comfortable advising executives, writing all-company communications, producing video, and building integrated content plans.
A proactive problem-solver who anticipates needs and elevates ideas rather than waiting for direction.
Hands-on and detail-oriented, with strong editorial judgment and experience coaching senior leaders.
Comfortable experimenting with new formats, tools, and AI to improve reach and engagement.
A strong culture carrier who models Guidewire values: doing the hard work, helping others, solving tough problems, being yourself, and building with purpose and impact.
The US base salary range for this full-time position is $161,000 - $241,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
