Cisco

Director, Internal Communications

Cisco • $230K — $291K *
San Jose, CA 95123Hybrid
Consumer Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent, 10+ years in internal or corporate communications, preferably in large tech organizations.
  • Experience leading communications in complex and transformational settings.
  • Proven track record of advising senior executives and translating strategies into engaging employee narratives.
  • Exceptional storytelling, writing, editing, and presentation skills for simplifying complex topics.
  • Strong business sense to link communication strategies to business and employee outcomes.

Responsibilities

  • Develop and execute the internal communications strategy for the AI Software and Platform team.
  • Advise senior executives and engineering leaders on communicating strategies and organizational priorities effectively.
  • Translate complex AI and technology concepts into understandable stories for employees.
  • Build narratives that enhance employee connection to team goals and company success.
  • Create integrated communications across various channels including town halls and digital platforms.
  • Foster a culture of transparency and accountability through effective communication initiatives.
  • Drive Voice of the Employee initiatives by implementing modern listening strategies for employee feedback.

Benefits

  • Opportunity to be at the forefront of AI transformation in internal communications.
  • Collaborate with senior executives and engineering leaders in a dynamic environment.
  • Work in a culture that values human experience alongside business outcomes.
  • Access to innovative tools and technologies to enhance employee engagement and communications.
  • Contribute to shaping organizational transparency and employee connection.
Full Job Description
The application window is expected to close on: 10/01/2026
The Role

As Director, Internal Communications and Employee Experience, you will shape and lead the communications strategy for one of Cisco's most strategically important and rapidly evolving organizations. We are seeking an AI-forward communications leader who understands how AI is transforming the workplace and the communications function, and who can harness AI tools and technologies to elevate storytelling, content development, employee engagement, and communications effectiveness.

Your Impact
  • Develop and execute the internal communications strategy for AI Software and Platform team, aligned to Cisco's broader AI vision, business priorities, and employee experience.
  • Serve as a trusted communications advisor to senior executives and engineering leaders, helping them communicate strategy, transformation, organizational priorities, and business impact with clarity and authenticity.
  • Translate complex AI, engineering, and technology concepts into compelling stories that employees can easily understand and connect to.
  • Build narratives that strengthen employee understanding of where the team is headed, why it matters, and how employees' work contributes to Cisco's success.
  • Develop integrated communications across multiple channels, including executive communications, leadership presentations, town halls, employee events, digital platforms, video, and storytelling.
  • Serve as a leader who values both the human experience and business outcomes to drive cultural health and organizational success.
  • Build a culture of transparency, connection, and accountability by creating communications that help employees navigate change with confidence.
  • Be a thought partner and driver of Voice of the Employee (VoE) initiatives, launching modern listening strategies that enable Cisco to regularly understand and act on employee feedback.
    Use employee insights, data, analytics, and emerging AI tools to continuously improve communications effectiveness and employee engagement.

Minimum Qualifications
  • Bachelor's degree or equivalent, 10+ years of experience in internal, employee, executive, or corporate communications, ideally within a large global technology organization.
  • Proven experience leading communications for complex, technical, or highly transformational organizations.
  • Demonstrated success advising and influencing senior executives and translating business and technology strategy into compelling employee narratives.
  • Outstanding storytelling, writing, editing, and presentation skills, with the ability to make complex topics simple and engaging.
  • Strong business acumen and the ability to connect communications strategy to measurable business and employee outcomes.

Preferred Attributes
  • Experience working in fast-paced, global technology companies and navigating significant organizational transformation.
  • Proven ability to operate effectively in ambiguity and influence across a highly matrixed organization.
  • Strong executive presence and the ability to build trusted relationships with C-suite and senior technology leaders.
  • Experience developing communications strategies that strengthen culture, employee engagement, and organizational alignment.
  • Experience using data, analytics, AI, and new technologies to modernize and improve employee communications.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Telecommunications & Hardware
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ
CSCO
* Ladders Estimates

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