Caesars Entertainment

Director, Innovation & Commercialization

Caesars Entertainment$125K — $150K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field
  • 10+ years of innovation and project management experience, preferably in QSR
  • 5+ years experience managing a professional team
  • Strong written and verbal communication skills
  • Demonstrated ability to create innovative solutions
  • Excellent problem-solving and facilitation skills
  • Proficient in Microsoft Office and project management software

Responsibilities

  • Lead the Automation & Process Innovation team to implement core products
  • Deeply understand operational challenges and consumer needs
  • Identify and propose strategic initiatives to resolve operational pain points
  • Develop and manage a long-term innovation roadmap based on ROI
  • Evaluate potential impact of emerging technologies on restaurant operations
  • Define and oversee pilot programs for new initiatives
  • Track performance of implemented solutions and report outcomes

Benefits

  • Modern work environment in the heart of The District Detroit
  • Fitness center and work café on-site
  • Outdoor patio with grills for relaxation
  • Access to over 60 meeting spaces for collaboration
  • Opportunity for occasional travel (up to 25%)
Full Job Description

Your Mission:

In this role, you will help define the future for Little Caesars and drive impact across the business through innovation. You will lead the Automation & Process Innovation team, orchestrate detailed plans, drive initiatives and foster collaboration. Bring your interest and experience in innovation & commercialization along with an understanding of automation, process innovation, technology, new product development, service innovation and the integration into the QSR industry.

How You’ll Make an Impact:

  • Lead the Automation & Process Innovation team to operationalize new and evolved core products.  
  • Develop a deep understanding of operational challenges faced by colleagues and Franchisees, as well as unmet consumer needs in the marketplace. 
  • Identify key initiatives and projects aimed at resolving critical pain points, and propose strategic solutions through a "buy, build, or partner" approach. 
  • Build and manage a long-term innovation roadmap prioritizing projects based on ROI. 
  • Identify emerging technologies and evaluate their potential impact on restaurant operations. 
  • Analyze the vendor and competitive landscape with a focus on innovation. 
  • Define and oversee the execution of pilot programs for new initiatives, automation, or process innovation in collaboration with vendors and cross-functional teams, both in lab and live restaurant settings. 
  • Work with internal teams to ideate and develop solutions not currently available in the market. 
  • Assess the effectiveness of current and potential technologies in operations and provide recommendations for implementation. 
  • Create and execute strategies for scaling successful pilots across the organization. 
  • Track performance of implemented solutions and report on business outcomes. 
  • Apply an agile, test-and-learn approach, working effectively with cross-functional teams. 
  • Perform full project management duties, including tracking costs, schedules, risks, deliverables, and resource allocation across multiple concurrent projects. 
  • Establish clear timelines, communicate project status to stakeholders, provide data-driven recommendations, lead status meetings, and maintain engagement across teams. 
  • Lead people development, performance management and coaching for the team.

Who You Are:

  • Bachelor’s degree in business or related field.
  • Ten (10) + years of innovation and project management experience with demonstrated increasing responsibility, QSR industry experience preferred.  
  • Minimum of five (5) years’ experience managing a team of professionals, including hiring, setting goals, performance and coaching. 
  • Excellent communicator (written and verbal). 
  • Strong problem-solving and group facilitation skills.  
  • Demonstrated ability to create innovative solutions. 
  • Excellent interpersonal and persuasion skills. 
  • Strong presentation skills within large and small group settings. 
  • Proficient computer skills including Microsoft Word, Excel, Teams, and Power Point.
  • Experience with project management software and data visualization software.
  • Hands on experience launching new initiatives and piloting new processes, products, applications or technologies in large scale roll-outs.

Working Conditions:

  • A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit. 
  • A colleague fitness center, work café and an outdoor patio with grills. 
  • Over 60 different meeting spaces to help promote a collaborative environment. 
  • Occasional travel (~25% of time)  

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Blue Line Distribution.  

About Caesars Entertainment

Little Caesars makes and delivers the food products. They offer products that are available for shopping online. Their customers' inquiries are addressed through phone, email, and online applications.

Caesars Entertainment Careers

Join the vibrant team at Caesars Entertainment, the pinnacle of entertainment and hospitality, where your career journey is as thrilling as the experiences we offer our guests. As a leader in the industry, Caesars Entertainment provides unparalleled job opportunities, fostering a culture of leadership, diversity, and innovation. Work You’ll Do At Caesars Entertainment, you’ll be part of a community that thrives on excellence and the spirit of hospitality. Our commitment to diversity training ensures an inclusive environment where everyone’s contributions are valued. You’ll work alongside a team of professionals dedicated to redefining the future of entertainment and guest services. Explore a variety of employment paths from casino operations to corporate functions, each offering a chance to innovate and lead. Caesars Entertainment is not just a company; it’s a place where you can shape your future and propel your career to new heights. Join Our Market-Leading Team Step into a role within Caesars Entertainment and join a market-leading team that sets the standards in the global entertainment industry. Our professionals enjoy benefits that support both personal and professional growth, including advanced training programs and leadership development opportunities that prepare you for the next steps in your career. Internship Programs Kickstart your career with Caesars Entertainment through our internship programs. Gain invaluable industry insights and hands-on experience in a dynamic environment. Our internships offer a unique blend of learning and working, ideal for cultivating the skills and knowledge necessary for a successful career in the entertainment and hospitality sectors. Innovative Work Drive innovation as part of the Caesars Entertainment team. Our employees are at the forefront of industry trends and technology, creating memorable experiences for our guests and setting benchmarks in the market. Your work will directly contribute to the company’s legacy of exceptional service and pioneering entertainment solutions. Career Development Future-proof your career at Caesars Entertainment with our vast array of development opportunities. From personalized training sessions to networking events, we provide the tools to enhance your skills and expand your professional network. Whether you’re refining your interview techniques or polishing your resume, Caesars is committed to your growth and development. Join Our Team Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and creative team players who are ready to take on new challenges. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the people who make Caesars Entertainment a leader in the entertainment industry. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Caesars Entertainment. Explore the possibilities with Caesars Entertainment, where your career is part of a larger story of success, innovation, and leadership. Join us and create your own path in the world of entertainment and hospitality.
Learn more about Caesars Entertainment
Size
23,000 employees
Market Cap
$8.8 billion
Industry
Net Income
-$1.7 billion
Founded
2009
5 Year Trend
+60.7%
Revenue
$3.4 billion
NASDAQ

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