Director HRBP - Operations

MSC Cruises

$120K — $150K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Demonstrated track record of driving impactful HR initiatives.
  • Master's degree preferred.
  • Proven experience in leading and developing HR teams.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal, negotiation, and conflict resolution abilities.
  • Ability to thrive in fast-paced, high-growth environments.
  • Detail-oriented with a mindset for continuous improvement.

Responsibilities

  • Oversee strategic and operational HR functions aligned with business objectives.
  • Act as primary HR advisor on people-related matters influencing productivity and retention.
  • Create and report on HR metrics to inform data-driven decisions.
  • Manage workforce budgets and labor costs in collaboration with Finance.
  • Lead talent reviews and succession planning for strong leadership pipelines.
  • Develop workforce strategies supporting operational excellence and market agility.
  • Partner with leadership to drive engagement strategies and improve productivity.

Benefits

  • Hybrid work environment with four days in-office.
  • Commitment to diversity and inclusion in the workplace.
  • Focus on building a strong, people-first culture.
  • Opportunities for professional development and career growth.
Full Job Description
Your Purpose

We are seeking a Director, HR Business Partner who will report to the Vice President, Human Resources, U.S. and lead a world-class talent agenda in a fast-growing market. This leader will serve as a trusted thought partner to the leadership team, bringing the best HR practices to the region while collaborating across markets to ensure MSC continues to attract, develop, and retain top talent. The ideal candidate combines strategic insight with hands-on execution, applies analytical rigor to connect the people agenda to ROI and business outcomes, and champions a strong, people-first culture.

The HRBP Director will drive organizational effectiveness, workforce planning, and talent optimization across assigned business groups, directly influencing company performance and growth. This hybrid role is based in Miami and requires four days per week in the office.

Your Impact

  • Oversee all strategic and operational HR functions-including employee engagement, learning & development, performance management, organizational design, and total rewards-ensuring alignment with business objectives and scalable growth.
  • Act as the primary HR advisor on all people-related matters, influencing key decisions that drive productivity, talent retention, and organizational effectiveness.
  • Create, monitor, and report on HR metrics and KPIs to inform data-driven decisions and demonstrate HR's impact on business performance.
  • Oversee the development and maintenance of organizational charts and workforce budgets, partnering with Finance and business leaders to manage labor costs, optimize workforce planning, and ensure alignment with strategic and financial goals.
  • Lead the design and execution of talent reviews and formal succession plans to build strong leadership pipelines and mitigate talent risks.
  • Develop organizational structures and workforce strategies that support future growth, market agility, and operational excellence.
  • Partner with senior leadership to drive engagement strategies and improve service delivery and productivity.
  • Supervises and provides leadership to the HR team; assists with resolution of employee relations, compensation, and benefits questions, concerns and issues
  • Foster a culture of communication, coaching, and alignment across departments to drive shared accountability and business success.


Your Journey so far

  • Demonstrated track record of driving HR initiatives that deliver measurable business impact, such as improved employee engagement, cost savings, or increased organizational performance.
  • Master's degree preferred.
  • Proven experience leading and developing a team of HR professionals.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal, negotiation, and conflict resolution abilities.
  • Demonstrated ability to thrive in a fast-paced, high-growth environment.
  • High attention to detail with a continuous improvement mindset; skilled at influencing change and navigating ambiguity.


Your Essentials

  • US Passport or US Permanent Resident

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