Assurant

Director, Governance Process and Adoption

Assurant$122K — $204K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Finance, Operations, Management, Information Systems, or a related field
  • 10+ years of progressive experience in Procurement, Strategic Sourcing, or related functions
  • 5+ years of leadership experience in managing enterprise programs or transformation initiatives
  • Experience designing governance frameworks and operating models in a global context
  • Proficiency in process architecture and continuous improvement methodologies
  • Strong stakeholder management, particularly with Finance, Legal, and Risk departments
  • Knowledge of sourcing, procurement, and operational governance

Responsibilities

  • Establish and maintain sourcing governance frameworks and compliance activities
  • Design, govern, document, and continuously improve sourcing processes
  • Develop and govern SOPs and operational standards for sourcing execution
  • Lead organizational readiness and training for new policies and processes
  • Coordinate audit readiness and monitor compliance effectiveness
  • Monitor process effectiveness and identify operational improvement opportunities
  • Partner to evaluate new business requirements and support governance decisions

Benefits

  • Comprehensive training and development programs
  • Opportunities for leading enterprise transformation initiatives
  • Collaboration with various business functions and stakeholders
  • Environment focused on continuous improvement and innovation
  • Support for professional certifications and advanced education opportunities
Full Job Description
The leader of Governance, Process & Adoption is responsible for establishing and governing the Global Sourcing operating model by integrating enterprise governance, policy, controls, process architecture, operational standards, training, change management, and adoption into a cohesive framework that enables consistent, compliant, and scalable sourcing operations.

This role serves as the business owner for sourcing governance and process management, ensuring that policies, controls, and regulatory requirements are effectively translated into operational processes, documented standards, and organizational capabilities. The leader is accountable for designing and maintaining the sourcing operating model, governing policy and process changes, supporting audit and regulatory activities, and driving successful adoption of new capabilities across the Global Sourcing organization.

The role partners closely with Digital Solutions & Automation, Analytics, Insights & Data Governance, Critical Vendor Program, Strategic Sourcing, Sourcing Operations, Vendor Risk Intake Processing, Legal, Finance, and other enterprise stakeholders to ensure sourcing processes remain compliant, efficient, scalable, and aligned with business objectives.

Lead the governance, design, adoption, and continuous improvement of the Global Sourcing operating model by integrating enterprise policies, controls, process architecture, operational standards, and organizational change into a scalable and compliant framework.

What will be my duties and responsibilities in this job?
  • Governance, Policy & Control Framework (25%) - Establish and maintain sourcing governance frameworks, enterprise policies, standards, control requirements, exception governance, delegation of authority, and regulatory alignment while supporting internal audits, external audits, and compliance activities.
  • Enterprise Process Architecture (20%) - Own the design, governance, documentation, and continuous improvement of end-to-end sourcing and vendor lifecycle processes, ensuring operational consistency, scalability, and alignment with governance requirements.
  • Operational Standards & Documentation (15%) - Develop and govern SOPs, playbooks, process maps, decision trees, job aids, and operating standards that enable consistent execution across sourcing functions.
  • Training, Change Management & Adoption (15%) - Lead organizational readiness, role-based training, communications, stakeholder engagement, and adoption strategies supporting new policies, processes, operating models, and sourcing capabilities.
  • Audit & Compliance (10%) - Coordinate audit readiness, facilitate internal and external audits, oversee remediation activities, monitor policy compliance, and ensure sourcing controls remain effective and sustainable.
  • Process Performance & Continuous Improvement (10%) - Monitor process effectiveness, conduct maturity assessments, evaluate compliance with operating standards, and identify opportunities for simplification, standardization, and operational improvement.
  • Cross-Functional Governance & Portfolio Support (5%) - Partner with the Business Architecture & Portfolio Lead to evaluate new business requirements, assess policy and process impacts, prioritize changes, and support governance decisions related to operating model evolution.


What are the requirements needed for this position?

  • Bachelor's degree in Business, Supply Chain, Finance, Operations, Management, Information Systems, or a related field


  • 10+ years of progressive experience in Procurement, Strategic Sourcing, Sourcing Operations, Procurement Excellence, Business Process Management, Governance, Risk & Compliance, or a related function.
  • 5+ years of leadership experience managing enterprise programs, teams, or large-scale transformation initiatives.
  • Experience designing and implementing governance frameworks, policies, controls, and operating models within a global organization.
  • Demonstrated experience leading process architecture, process redesign, and continuous improvement initiatives.
  • Experience developing and maintaining SOPs, playbooks, process maps, operational standards, and procedural documentation.
  • Proven experience leading organizational change management, training, communications, and adoption initiatives.
  • Strong stakeholder management experience, including partnership with Finance, Legal, Risk, Compliance, IT, Operations, and executive leadership.
  • Experience defining KPIs, performance metrics, process controls, and governance reporting.


  • Strong knowledge of sourcing, procurement, third-party/vendor lifecycle management, and operational governance.
  • Strong understanding of risk management, internal controls, governance frameworks, and compliance requirements.
  • Ability to translate policies, regulations, and control requirements into operational processes and standards.


What other skills/experience would be helpful to have?

  • Master's degree (MBA preferred).
  • Project Management Professional (PMP) certification.
  • Lean, Six Sigma, Process Excellence, Change Management, or Business Process Management certifications.
  • Experience with procurement and sourcing platforms (Coupa, Ariba, Ivalua, Jaggaer, Oracle, SAP, or similar).
  • Experience with workflow automation, digital transformation, and AI-enabled process improvements.

    Experience leading enterprise transformation programs affecting multiple business functions and geographies.


Pay Range:
$122,400.00 - $204,400.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

About Assurant

The Warranty Group is the world’s premier provider of extended service plans and related benefits, with operations in 33 countries and 1800 employees. We have $5 billion in assets with almost $2 billion in revenues (2010). Our wholly-owned subsidiary, Virginia Surety Company, Inc., is rated "A-" Excellent by AM Best Company, as is our UK based company, London General Insurance. By providing underwriting, claims administration and marketing expertise, The Warranty Group is a global single-source solution for manufacturers, distributors and retailers of consumer goods including autos, homes, consumer electronics, medical devices, furniture and appliances as well as financial institutions. We partner with our clients to drive revenue through customer acquisition and retention, while providing financial modeling and regulatory services. The Warranty Group is a unit of Onex Corporation (TSX:OCX), one of Canada's largest publicly-held companies with assets of $40 billion, revenues of $35 billion, and 212,000 employees worldwide(2011).

Assurant Careers

Joining Assurant means becoming part of a team that is committed to supporting your career growth and innovation in the insurance sector. As a global provider of risk management solutions, Assurant is where professional aspirations meet opportunities for real impact.

Work You’ll Do

At Assurant, you’ll be part of a culture that cherishes diversity and is grounded in our commitment to helping you thrive. We offer a variety of job opportunities that allow you to bring your whole self to work every day. From entry-level positions to leadership roles, Assurant is keen on hiring top talent to drive our mission forward.

Explore Our Job Opportunities

Whether you're looking for a full-time position or an internship, Assurant provides a platform to enhance your skills and push the boundaries of what's possible. With a focus on innovation and leadership, our team is constantly looking for ways to foster growth and improve our services.

Professional Growth and Development

Assurant is dedicated to your professional development. We provide comprehensive benefits and diversity training that ensure you have the tools needed for success. Our leadership programs are designed to cultivate your skills and help you ascend in your career through a variety of learning and networking opportunities.

Join Our Team

Assurant is not just a company; it's a community. We are committed to building a team that reflects our values of respect and inclusivity. Our hiring process is straightforward and respectful, designed to assess your skills and ensure a good fit for both parties. Prepare your resume, ace the interview, and join a team that’s ready to support you from day one.

Innovation at Assurant

At the heart of Assurant’s operations is a drive for innovation. Our employees are encouraged to think big and work together to solve challenges. This collaborative environment is ideal for those who are solution-driven and eager to make an impact in the industry.

Stay Connected

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Learn more about Assurant
Size
15,600 employees
Market Cap
$6.4 billion
Industry
Net Income
$441.8 million
Founded
1892
5 Year Trend
+6.2%
Revenue
$10 billion
NASDAQ

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