Manulife Financial Corporation

Director, Governance & Control

Manulife Financial Corporation$113K — $210K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Technology Risk, Cybersecurity, or related fields within a global enterprise.
  • Success in leading large-scale risk and cybersecurity programs with a focus on strategy and collaboration.
  • Advanced degree in Computer Science, Information Security, Business, or related field, plus certifications like CISSP, CISM, or CRISC.
  • Hands-on experience with GRC tools (preferably Archer) and risk management frameworks.
  • Expertise in risk methodologies, control design, and audit practices.
  • Exceptional communication skills for storytelling through data.
  • Analytical mindset with problem-solving and continuous improvement capabilities.

Responsibilities

  • Oversee development and enhancement of risk and control methodologies across global technology teams.
  • Lead implementation of a cybersecurity control framework aligned with regulatory standards.
  • Serve as the subject matter expert on technology risk and emerging threats.
  • Guide stakeholders on new control standards and help implement compliance plans.
  • Drive integration of AI and automation to improve risk and compliance processes.
  • Deliver training and track improvements in governance and control initiatives.
  • Contribute to reporting efforts through dashboards and performance metrics.

Benefits

  • Empowerment to learn and grow your career.
  • Supportive and flexible work environment emphasizing well-being and inclusion.
  • Opportunity to influence and shape global team direction.
Full Job Description

Position Responsibilities:

As aDirector in Governance & Control, youll be at the center of shaping how we manage risk across Global Technology & Operations. You will set the vision and lead the execution of risk management strategies across the Function globally. Your role is pivotal in driving organizational resilience, regulatory compliance, cybersecurity maturity and operational efficiency. Your work will be dynamic, strategic, and future-focused.

Heres a snapshot of your impact:

Risk Methodology & Taxonomy: Oversee the development and continuous improvement of technology and cybersecurity risk and control methodologies, ensuring consistency and clarity across technology teams globally.

Control Framework: Lead the development, implementation, and continuous improvement of the technology and cybersecurity control framework, ensuring alignment with global industry frameworks and regulatory requirements (e.g., NIST, ISO 27001, SOX, OSFI, SEC, FINRA, DORA etc.).

Technical Advisory: Serve as the subject matter expert in technology risk, cybersecurity, and emerging threats. Guide the design of new controls and adoption strategies.

Policy Compliance: Guide the Function to assess the impact of new control standard requirements and collaborate with stakeholders to establish implementation plans to ensure compliance within established timelines.

AI & Automation: Identify and drive the integration of AI and automation to enhance risk, control, and compliance processes 6 making our work faster and smarter.

Lead Communities of Practice: Own procedures, deliver training, track improvements, and report performance.

Keep Us on Track: Contribute to weekly and monthly reporting 6 scorecards, dashboards, trackers, summaries.

Be a Global Voice: Represent the team in global forums, leadership meetings, offsites, and conferences 6 sharing insights and shaping strategy.

Required Qualifications:

Were looking for a visionary leader with deep technical expertise in technology risk and cybersecurity; a proven ability to influence at the highest levels.

  • 10+ years of progressive experience in Technology Risk, Cybersecurity, Information Security, Operational Risk, Business Resiliency, or Audit within a complex, global enterprise.

  • Demonstrated success in leading large-scale risk and cybersecurity programs, including strategy development, execution, and cross-functional collaboration.

  • Advanced academic credentials (e.g., degree in Computer Science, Information Security, Business, or related discipline) and professional certifications (e.g., CISSP, CISM, CRISC, CPA).

  • Hands-on experience withGRC tools(Archer preferred) and a strong grasp of risk frameworks and control standards.

  • Expertise inrisk methodologies, control design, and audit best practices.

  • Exceptionalverbal and written communicationskills 6 you can simplify complexity and tell compelling stories with data.

  • Strong analytical mindset with the ability toinfluence decisions, solve problems creatively, and drive continuous improvement.

  • Comfortable working acrossglobal time zonesand navigating diverse stakeholder environments.

Core Competencies:

  • Leadership & Influence: You inspire confidence, guide teams, and influence outcomes across all levels.

  • Stakeholder Engagement: You build trust, align priorities, and manage expectations with finesse.

  • Strategic Thinking: You connect dots, anticipate risks, and think several steps ahead.

  • Collaboration: You thrive in team environments and know how to bring people together to solve complex challenges.

  • Communication: Youre a skilled presenter and facilitator, able to tailor your message to any audience.

  • Execution Excellence: You manage time and priorities, delivering high-quality work in fast-paced settings.

Ready to join us? Lets build a safer, smarter future together.

When you join our team:

  • Well empower you to learn and grow the career you want.

  • Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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