The GRC (Governance, Risk, & Compliance) Program Manager plays a critical role in ensuring the company adheres to applicable cyber laws, regulations and information security policies and standards. The individual will design, implement, and govern cyber risk management and technology compliance activities, collectively as a program.The individual will be responsible for the implementation and optimization of a governance, risk and compliance tool with execution of one or more cyber risk management programs, to include user attestations, third-party risk management, cyber contract administration, IT control testing, and audit coordination. Program functions and duties may include: planning, scheduling, and oversight ofinternal/external system user attestations across the enterprise; assessing and consulting on third-party cyber risks; review and negotiation of cyber contracts; coordination of IT components of onsite and virtual audits/assessments (e.g., SOC1/2, PCI DSS/NIST CSF, NIST AI RMF), NCUA regulatory examinations and client due diligence reviews. The individual must scope and execute program(s) to ensure the organization meets regulatory requirements and industry standards to mitigate cyber risks and achieve company certification and reporting objectives (e.g., PCI DSS, NIST, SOC1/2).This is an individual contributor role reporting to the VP of Technology Compliance and engaging with internal and external stakeholders to mitigate risk, integrate security measures into business operations, and foster a security-conscious culture.

• Define program goals, measurable objectives and governance framework
• Design, scope, and execute program(s) to achieve stated objectives in alignment with business strategies and priorities
• Perform program functions and duties that may include: planning, scheduling, and oversight of internal/external system user attestations across the enterprise; assessing and consulting on third-party cyber risks; review and negotiation of cyber contracts; coordination of IT components of onsite and virtual audits/assessments (e.g., SOC1/2, PCI DSS/NIST CSF), NCUA regulatory examinations and client due diligence reviews.
• Implement and execute assigned program(s) through the use of a GRC tool and in accordance with company reporting and certification deadlines (e.g., PCI DSS, NIST CSF, SOC1/2)
• Gain support and buy-in by educating employees about program objectives, controls, and their responsibilities in mitigating cyber risks
• Lead and manage cyber risk management and technology compliance initiatives
• Interpret and translate cybersecurity and compliance requirements into program design
• Proactively identify and monitor emerging cybersecurity threats and regulatory landscape; adapt program design, scope, and execution to mitigate risks and comply with new regulation
• Collaborate and partner with cross-functional business and technology stakeholders at all levels to ensure program objectives are met; work with internal/external auditors, vendors, and clients as required
• Monitor and assess program governance and effectiveness (e.g., QA reviews, control testing)
• Define and report on KPIs
• Identify and implement process improvements to drive program efficiencies, minimize impact to business operations, and enhance user experiences; incorporate Inspired Service elements into program design where possible
• Perform all other duties as assigned.

• Eight (8) years of relevant experience in cyber GRC, technology controls consulting, PCI/NIST CSF assessments, IT internal/external auditing, or cyber risk management.
• At least five (5) years in a GRC program manager or equivalent role identifying, assessing, and mitigating information security, technology compliance, and cyber risks.
• Implementation of GRC tool (Optro, Vanta, Drata, OneTrust) and control automation required
• Experience in Financial Services, Fintech, SaaS environments highly preferred.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions