Visa Inc

Director, Global Supplier Maintenance

Visa Inc • $169K — $271K *
Austin, TX 78745In-Person
Business Services
8 - 10 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience with a Bachelor's Degree or equivalent advanced degree; 3+ years with a PhD
  • 12+ years of experience with a Bachelor's Degree or 8-10 years with an advanced degree; 6+ years with a PhD
  • Demonstrated experience in global team leadership within diverse, multi-currency environments
  • Strategic leadership abilities with accountability across multiple regions
  • Experience with Procure to Pay processes; managing large data volumes
  • Proficient in Microsoft Office, Oracle Financials, Service Now, and SAP (Ariba, Concur)

Responsibilities

  • Own global supplier data maintenance strategy aligned with finance transformation goals
  • Oversee global operations with accountability for performance metrics and process safeguards
  • Lead a globally distributed team, ensuring consistent service delivery and workload management
  • Drive supplier enablement strategy and Ariba network adoption initiatives
  • Redesign supplier onboarding processes in collaboration with sourcing teams
  • Leverage AI tools for enhancing data accuracy and simplifying supplier portal functionalities
  • Collaborate with finance leaders to scale processes through automation and standardization
  • Prepare and analyze global metrics, providing data-driven insights for process improvements
  • Serve as executive liaison for internal audit and compliance activities
  • Cultivate a culture of continuous improvement and operational excellence

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k) savings plan
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Life Insurance
  • Paid Time Off (PTO)
  • Wellness Program
Full Job Description
Job Description

The Director, Global Supplier Maintenance is accountable for defining and executing the global strategy operating Model, and performance outcomes for Visa's supplier data maintenance and enablement capabilities. This role operates within a complex, diverse, international, and multi-currency environment and plays a critical role in supporting Visa's finance transformation objectives.

Key responsibilities:
  • Own the global strategy and operating model for supplier data maintenance, ensuring alignment with Visa's fiancé transformation goals and enterprise priorities
  • Provide Executive oversite of global operations, with accountability for key performance metrics including turnaround time, SLA attainment, productivity, quality, risk, and control effectiveness. Build process safeguards to ensure 100% follow-through on requests, ensure proper follow-up and completion by team members.
  • Lead and develop a globally distributed organization, establishing consistent approaches to queue management, workload balancing, backlog mitigation, escalation resolution, and service delivery across regions. Partner with key stakeholders, including Sourcing, Risk, Compliance to seamlessly integrate them into the on-boarding process to systematically review and approve onboarding tasks.
  • Drive Visa's global supplier enablement strategy, including leadership of the Ariba network adoption initiative, supplier onboarding integration, and achievement of high adoption rates across Visa's supplier base.
  • Take leadership role in the re-design of the supplier onboarding process, including a partnership with Sourcing to simplify workflow, reduction of SLAs, and better response time to requestors.
  • Utilize AI tools to revolutionize the way data is gathered, including introduction of AI Chatbots to improve the quality of data on internal intakes and build a simplified supplier portal, powered by AI, to gather relevant data from suppliers to complete onboarding tasks.
  • Partner with senior finance leaders and global peers to continuously improve and scale processes through automation, standardization, and simplification, enabling the organization to support increasing transaction volumes and business complexity.
  • Oversee preparation, analysis and executive reporting of global metrics, using data-driven insights to identify bottlenecks, prioritize requests, and drive sustainable process improvements. Build metrics through automation tools, such as Power BI dashboards, to produce real-time visibility of request status, queue management, and internal productivity metrics.
  • Serve as the primary executive liaison for internal audit, SOX and compliance activities, ensuring strong governance, and audit readiness, timely issue remediation, and ongoing control effectiveness.
  • Champion a culture of continuous improvement and operational excellence.
  • Drive "Best in Class" performance standards, establishing clear accountability models, reducing single points of failure and ensuring organizational resilience and scalability.
  • Build Strong leadership bench and talent pipeline.
  • Foster Employee engagement and Career growth.


This role is to based in our Austin, TX office location.

Qualifications

Basic Qualifications:
  • 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD


Preferred Qualifications:
  • 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
  • 10 or more years of relevant work experience with a bachelors degree, or 8 or more years with an advanced degree.
  • Demonstrated experience leading teams and operations in a complex, global, and multi-currency environment.
  • Proven ability to operate at a strategic leadership level, with accountability for outcomes across multiple geographies and stakeholders.
  • Experience managing aspects of the Procure to Pay process, including due diligence tasks, global payments, and management of large volume of data.
  • Knowledge of Microsoft office applications, Oracle Financials, Service Now, and SAP product suite of Ariba and Concur.


U.S. Applicants Only
The estimated salary range for this position is $169,600.00 to $ 271,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

About Visa Inc

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Visa Inc Careers

Join the global team at Visa Inc, a leader in digital payments, and propel your career forward with a company known for innovation, leadership, and a commitment to diversity and growth. At Visa, we are not just a payments company; we are an engine for progress, powering inclusive and sustainable commerce worldwide.

Work You'll Do

At Visa Inc, you'll be part of a dynamic team that's dedicated to making a difference. Whether you're looking for job opportunities in technology, marketing, finance, or customer service, Visa offers a range of positions that allow you to contribute to our mission of connecting the world through the most innovative, reliable, and secure payment network.

Innovate and Lead

Join a culture of innovation where your ideas can change the way the world pays and moves money. With Visa, you'll work alongside industry experts to develop solutions that enhance customer experiences and drive economic growth. Our leadership is committed to providing you with the tools and training needed to excel.

Grow Your Career

Visa Inc is committed to the professional growth of every team member. With comprehensive benefits, competitive employment packages, and opportunities for advancement, Visa empowers you to shape your career path. From internships to leadership roles, the potential for growth is limitless.

Diversity and Inclusion

At Visa, we believe our strength lies in our diversity. We are dedicated to fostering an inclusive environment where everyone is respected, and every voice is heard. Through diversity training and a commitment to equitable hiring practices, we ensure that all team members have the opportunity to succeed.

Networking and Professional Development

Enhance your skills and expand your professional network through Visa’s global community. Participate in networking events, workshops, and seminars that are designed to bolster your industry knowledge and connect you with professionals across the globe.

Benefits and Culture

Visa Inc values the well-being of its employees. Enjoy a robust package of health, financial, and lifestyle benefits that support you and your family. Our culture promotes work-life balance, encourages curiosity, and supports the continuous pursuit of knowledge and excellence.

Join Our Team

Explore the exciting job opportunities at Visa Inc and discover how your skills and passions align with our mission. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding career journey.

Stay Connected

Keep up to date with the latest at Visa Inc: - **Search Visa Jobs**: Find open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. - **Read Careers Blog**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await. At Visa Inc, your career is a journey of endless possibilities. Join us and be part of a team that is transforming the future of payments.
Learn more about Visa Inc
Size
21,500 employees
Market Cap
$387 billion
Industry
Finance & Insurance
Net Income
$10.7 billion
Founded
1958
5 Year Trend
+9.8%
Revenue
$21.4 billion
NASDAQ
V
* Ladders Estimates

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