Microsoft

Director, Global SMB Strategy & Growth- Cloud & AI Platforms

Microsoft • $130K — $251K *
Redmond, WA 98052In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field with 5+ years experience in consulting, sales, or related areas.
  • 6+ years in Near Term Strategy, Management Consulting, Sales, or Finance.
  • Experience in SMB or digital-native customer segments is a plus.
  • Deep understanding of Microsoft CAIP products and offerings for SMB.
  • Strong business acumen with the ability to translate strategy into execution.

Responsibilities

  • Lead the CAIP Envision-to-Build operational model and ensure alignment from strategy to execution.
  • Own product positioning in collaboration with multiple stakeholders defining value propositions and competitive positioning.
  • Translate strategy into actionable execution by defining priorities and governance for cross-functional alignment.
  • Drive global co-sell execution plans and leverage field insights to enhance strategy.
  • Build a continuous learning engine using insights and feedback to refine future strategies.
  • Shape global strategy priorities by representing the perspectives of CAIP CSAs.
  • Establish global execution rhythms and communities supporting SMB initiatives based on CAIP.

Benefits

  • Comprehensive health care coverage including medical, dental, and vision.
  • Generous paid time off policy including vacation and holidays.
  • 401(k) retirement savings plan with company match.
  • Support for professional development and continuing education.
  • Employee discounts and wellness programs.
Full Job Description
Responsibilities
  • Lead the Cloud & AI Platforms (CAIP) Envision-to-Build operating model end-to-end across strategy, planning, landing, governance, and optimization, ensuring clear alignment from ambition to execution and from customer insight to business results.
  • Own product positioning in partnership with Product Marketing, Business Planning, GSMB, CSA, and GS&O by defining product truth, business economics, differentiated value propositions, competitive positioning, and consistent messaging across customer and partner channels.
  • Translate strategy into scalable execution by defining priorities, operating models, governance, metrics, and execution mechanisms that create clarity, accountability, and cross-functional alignment. Hold operating unit (OU) teams accountable for achieving targets while identifying and scaling innovative sales approaches that improve performance.
  • Drive CAIP partner co-sell executionplans globally, working closely with GCPS and OU teams. Leverage field insight on competitive blockers and partner capacity to improve execution and inform global strategy and plans that improve execution.
  • Build a continuous learning engine that converts performance insights, field feedback, and market signals into actionable recommendations that improve execution and inform future strategy.
  • Represent the perspective of CAIP CSAs within the global strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals.
  • Serve as the voice into go-to-market strategy, partnering with GS&O, GCPS, and CSA leadership to drive aligned planning and landing.
  • Lead global execution orchestration for SMB through the CAIP CSA lens by establishing the operating rhythm, community, practice sharing, aligning leaders, and driving consistent execution.
  • Connect field insight to global strategy by synthesizing OU signals and translating them into decisions that strengthen planning and execution.
  • Champion innovation and customer advocacy by serving as a senior spokesperson for Global SMB, representing the voice of the SMB customer, and evangelizing Microsoft's SMB value proposition internally and externally with customers and partners. Bring an entrepreneurial mindset marked by adaptability, curiosity, and a bias for action.
  • Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work.
Additional details
  • Strategic execution: Ability to define and execute focused, high-impact strategies by setting clear priorities, aligning resources, and driving cross-functional collaboration to deliver revenue and market share outcomes.
  • Operational excellence and leadership: Ability to build and lead a lean, high-performing organization that supports complex business and go-to-market models while managing performance with discipline and consistency.
  • Product and technical passion: Strong passion for technology and solid understanding of Microsoft's solution portfolio, customer use cases, and competitive landscape.
  • Field enablement and readiness: Deep understanding of Microsoft's sales motions and proven ability to lead readiness and enablement efforts that equip field teams with the tools, knowledge, and confidence to execute successfully.


Qualifications

Required/minimum qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
  • 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.


Additional or preferred qualifications
  • Experience in SMB or digital-native customer segments.
  • Deep understanding of Microsoft's CAIP set of products and offerings for SMB
  • Business acumen and ability to translate strategy into execution.
  • Effective communication, collaboration, and executive presence.


Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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