Salesforce

Director, Global Incentive Compensation & Revenue Planning Innovation

Salesforce$164K — $261K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in business operations, go-to-market strategy, or related fields with exposure to Corporate Strategy, Sales, and Finance.
  • 5+ years leading cross-functional teams in large-scale initiatives in global organizations.
  • Proven ability to sustain cross-functional partnerships with differing priorities.
  • Experience managing the full lifecycle of strategic initiatives, from ambiguous framing to execution.
  • Strong business acumen connecting corporate strategy to operational execution.
  • Experience partnering with key functions like Employee Success, Sales, and Finance on process matters.
  • Comfortable navigating ambiguity and switching between advisory and ownership roles.

Responsibilities

  • Serve as the primary contact and advisor across multiple functions, balancing GIC Innovation's priorities with partner needs.
  • Build and maintain strong relationships, adapting strategies to each team's dynamics.
  • Identify and address partner needs before they become urgent, acting as an early-warning system.
  • Translate cross-functional insights into actionable requirements and process enhancements.
  • Resolve friction and misalignments between partner teams effectively.
  • Act as an escalation point for complex, multi-team issues that require negotiation.
  • Represent GIC Innovation in cross-functional forums and planning cycles.

Benefits

  • Comprehensive benefits program for work-life balance.
  • Access to resources that enhance personal and professional development.
  • AI tools to optimize work processes and outcomes.
  • Opportunities to engage in transformative projects across the organization.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Finance

Job Details

The Director, Global Incentive Compensation Innovation operates as a key leader to forge and nurture strategic partnerships and drive targeted, strategic initiatives. This role is a primary strategic partner between the Global Incentive Compensation (GIC) Innovation team and a broad set of cross-functional stakeholders - spanning both Prospect-to-Cash (P2C) teams and functions outside P2C, including Finance, Controllership, Employee Success, Sales, and Go-To-Market Strategy. Our mission is to drive results, influence and advocate for the modernization and scale of our Global Incentive Compensation and Revenue Planning (GICRP) organization and our shared strategic roadmap.

This role is first and foremost a connective one: building trust, surfacing needs, and driving alignment across teams that don't always share the same priorities or reporting lines. Beyond building and running these partnerships, the role also carries direct ownership of Corporate Strategy initiatives and works closely with the VP, GIC Innovation to help drive team priorities and represent the team's interests across the organization.

Key Responsibilities
Strategic Business Partnerships
  • Serve as the primary point of contact and trusted advisor for Finance, Controllership, Employee Success, Sales, and Go-To-Market Strategy, representing GIC Innovation's priorities while championing partner teams' needs in return.
  • Build and maintain durable working relationships across both P2C and non-P2C functions, adapting approach to each team's structure, incentives, and pace.
  • Proactively surface partner-team needs, pain points, and upcoming priorities before they become urgent - acting as an early-warning system for the GIC Innovation team.
  • Translate cross-functional input into clear requirements, prioritized items, and process improvements.
  • Identify friction, misalignment, or competing priorities between partner teams and broker resolutions.
  • Act as an escalation point for complex, cross-function, multi-team issues requiring judgment and negotiation.
  • Represent GIC Innovation in cross-functional forums, governance bodies, and planning cycles involving these partner teams.

Strategic Program Ownership & Execution
  • Own designated Corporate Strategy initiatives end-to-end, from framing through delivery, partnering directly with Corporate Strategy and GICRP leadership to shape priorities and define success criteria.
  • Partner with GICRP leadership to scope and stand up new initiatives quickly, defining approach and success metrics even where no existing playbook exists.
  • Bring structure to strategic workstreams, including business cases, prioritization frameworks, and leadership reporting.
  • Maintain and contribute to programmatic executive-level program status reporting; proactively surface risks, interdependencies, and resource constraints
  • Drive results across matrixed teams through influence rather than authority by aligning stakeholders, resolving competing priorities, and mobilizing people and resources to turn influence into tangible progress on complex initiatives.
  • Take on high-visibility special projects at the direction of the VP, GIC Innovation; this is a deliberate, ongoing part of the role, not a catch-all. Expect to be pulled into new strategic problems as the business evolves.
  • Apply rapid delivery cycle principles - defining MVPs, phased rollouts, and clear go/no-go gates for each initiative
  • Champion AI-first approaches to process design and execution, identifying opportunities to automate, augment, or accelerate work
  • Contribute insights from corporate initiative delivery to the broader GICRP portfolio - identifying patterns that suggest systemic process or policy improvement opportunities


Qualifications
Required Experience
  • 12+ years of experience in business operations, go-to-market strategy, incentive compensation and revenue planning, revenue operations, or a related field, with direct exposure to Corporate Strategy, Sales, and Finance functions.
  • 5+ years leading cross-functional teams in delivery of large-scale, enterprise-wide initiatives in complex global organizations
  • Demonstrated success building and sustaining cross-functional partnerships across teams with differing priorities, incentives, or reporting structures.
  • Experience owning and driving strategic initiatives end-to-end, from ambiguous problem framing to structured execution, maintaining rapid delivery momentum.
  • Strong business acumen with the ability to connect corporate strategy to operational execution
  • Experience partnering with Employee Success, Sales, P2C, GTM Strategy, and Finance teams on process or policy matters.
  • Comfortable operating with ambiguity and moving fluidly between advisory and direct-ownership modes.
  • Demonstrated experience applying AI-first thinking to redesign business workflows or accelerate outcomes.

Preferred Qualifications
  • Background in GTM strategy, M&A or enterprise-wide transformation work.
  • Familiarity with the Salesforce GICRP/P2C ecosystem (Annual Sales Planning, Incentive Compensation, Territory, Quota, etc.).
  • Familiarity with Agile/SAFe delivery frameworks
  • Track record managing initiatives touching AI, automation, or digital transformation
Critical Leadership Competencies
  • Relationship-building and stakeholder management across diverse, non-aligned teams
  • Strategic influence without direct authority
  • Enterprise process thinking
  • Program execution and ownership
  • Judgment under ambiguity
  • Executive communication


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