Royal Bank of Canada

Director, Global Credit (Retail) Internal Audit

Royal Bank of Canada$125K — $150K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in retail credit risk management and knowledge of related regulations.
  • Strong leadership and people management skills with excellent communication ability.
  • In-depth understanding of credit risk management processes, including governance and credit portfolio management.
  • Expertise in internal audit practices and risk-based audit plan development.
  • Proven project and audit engagement management capabilities.
  • Familiarity with data analytics and AI to generate insights.

Responsibilities

  • Oversee planning, execution and reporting of audits for retail credit portfolios.
  • Ensure comprehensive coverage of key risk areas and high-quality audit documentation.
  • Contribute to the annual audit planning and identify advisory opportunities.
  • Act as a Global Retail Credit Center of Excellence for regional coverage and support.
  • Develop assurance strategies and data-driven insights for stakeholders.
  • Remain informed on organizational and regulatory changes impacting the business.
  • Lead and develop a team of internal audit professionals, fostering a collaborative environment.

Benefits

  • Comprehensive Total Rewards Program includes bonuses and flexible benefits.
  • Supportive leadership development through coaching and management opportunities.
  • Collaborative and progressive work environment with a high-performing team.
  • Engaging opportunities with challenging work assignments.
Full Job Description
Job Description

Job Description

What is the opportunity?

As Director, Internal Audit - Global Credit (Retail), you will lead a team and assess the effectiveness of internal controls, governance and credit risk management practices across first and second line of defense for Retail Credit portfolios globally within RBC. You will work with key partners across Internal Audit in Canada (Personal Banking, Operations, IT, Model, GRM Audit), the Caribbean, US RBC Bank and CNB as well as US Credit Risk Review to deliver on this mandate and act as a trusted advisor to the business while remaining objective and independent as the Third Line of Defense.

What will you do?
  • Oversee all aspects of an audit including planning, execution and reporting:
    • Provide oversight of Audit Lead and a team of multi-disciplinary auditors assigned to the engagement for sufficient scope, accuracy and alignment with Internal Audit methodology.
    • Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management.
    • Ensure the breadth and scope of audit documentation including audit issues are complete, accurate with the sufficiency and appropriateness of the evidence obtained to support the conclusion.
    • Support management in developing robust action plans to address deficiencies and ensure corrective actions are implemented in a timely manner to effectively address the issues.
  • Contribute to the annual audit planning and risk assessment processes and ensure adequate coverage of key risk areas. Also identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes.
  • Act as Global Retail Credit COE to provide credit support and liaison regional coverage such as Caribbean and US RBC Bank, work with US Credit Risk Review (CRR) team to ensure comprehensive coverage and drive efficiency.
  • As a strategic thinker, develop new assurance strategies and data-driven approaches to

produce risk and control insights for business partners, and increase Internal Audit's

efficiency and effectiveness.
  • Keep abreast of organizational, regulatory, product, strategic and financial changes and/or

trends through continuous monitoring and assessing their impact on assigned business units.
  • Lead, coach and further develop a team of internal audit professionals. Contribute to creating and maintaining a positive, collaborative, transparent and productive

working environment within the team.
  • Develop and maintain authentic, positive and productive working relationships with senior

leadership within the Bank.

What do you need to succeed?

Must-have
  • 10+ years of experience in retail credit risk management, knowledge of risk management regulation framework. In-depth knowledge of Retail Banking: credit products, risk management lifecycle, operations, and the first, second and third-line model of defense.
  • Global mindset, strong leadership presence and people management skills, with excellent communication skills.
  • Excellent knowledge of Credit Risk Management: risk management processes i.e. governance, risk assessment, retail risk management life cycle, credit portfolio management, IFRS9 provisioning.
  • Demonstrated expertise and deep knowledge of internal audit including risk-based audit plan development, proven ability to identify risks and assess the effectiveness of internal controls, engagement management, report and issue writing, managing executive level client meetings and relationships.
  • Strong client relationship management project and audit engagement management capabilities
  • Data analytics and AI skills/mindset to drive insights


Nice-to-have
  • Graduate Degree in Business/Finance, Professional Accounting or Audit certification (e.g. MBA, CPA, CFA, FRM, CIA).
  • Audit experience in a leadership role


Job Skills
  • Adaptability, Auditing, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Multi-Level Communication, Organizational Savvy and Politics, Results-Oriented


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work


Job Skills
Adaptability, Auditing, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Multi-Level Communication, Organizational Savvy and Politics, Results-Oriented

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INTERNAL AUDIT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-04

Application Deadline:

2026-09-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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