Job DescriptionAs Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction
What you will be doing:
- Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guests
- Participate as a Senior Leader in hotel wide strategic decisions
- Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed
- Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
- Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
- Prepare annual budgets and administer in a fiscally responsible manner
- Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as
- well as increase volumes and profits
- Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
- Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.
- Handle all guest complaints in the food and beverage division
- Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
- Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth
- Develop a high performing F&B Leadership Team and be invested in their growth
- Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
- Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications- Previous Food & Beverage experience in a senior leadership role required
- Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
- Experience in a Forbes 5* environment preferred but not essential
- Experience in a union environment preferred
- Computer literate in Microsoft Windows applications required
- University/College degree in a related discipline
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
- Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
- Excellent communication and organizational skills
- Entrepreneurial mindset with strong interpersonal and problem solving abilities
Additional InformationSalary Range: $177,000.00 to $230,000.00 USD Gross annually
Visa Requirements:Must have proof of eligibility to work in the United States.
