Salesforce

Director, ES Strategic Initiatives, GTM

Salesforce • $150K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in management consulting, HR/people strategy, sales/business operations, or chief of staff roles
  • Proven ability to structure complex problems and drive to resolution
  • Exceptional written and verbal communication skills, with executive presentation experience
  • Experience influencing senior executives without direct authority
  • Strong project management skills across global organizations
  • Ability to work across time zones and cultures
  • Highly organized with strong attention to detail, but also strategic overview

Responsibilities

  • Act as a trusted advisor to the SVP, providing strategic counsel on ES priorities
  • Drive team operating rhythms, including meeting cadences and decision tracking
  • Create and manage the strategic planning framework (V2MOM) and report progress quarterly
  • Translate strategic goals into clear action plans for various departments
  • Coordinate strategic initiatives across global teams for consistency
  • Prepare executive-level communications for leadership and org-wide updates
  • Manage cross-functional communications for timely alignment and information flow
  • Represent the SVP in internal meetings to drive stakeholder alignment
  • Lead special projects related to people strategy and organizational transformation

Benefits

  • Opportunity to partner with senior leadership on strategic initiatives
  • Engagement in a global, matrixed organization
  • Involvement in defining and executing company-wide people strategies
  • Support in professional growth and development
  • Potential for shaping the future direction of the Employee Success organization
Full Job Description
We are seeking a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for our COO go-to-market organization — spanning sales, professional services, customer success, and partners. This role will operate as a true thought partner and force multiplier, turning strategy into execution across an ES team support a 52,000-person global organization. The ideal candidate combines strong operational rigor with strategic judgment, is comfortable navigating ambiguity across a large, matrixed, global footprint, and can move fluidly between big-picture people strategy and detailed execution.

Responsibilities:
  • Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization
  • Drive the operating rhythm for the ESBP team — leadership meeting cadences, agendas, decision tracking, and follow-through
  • Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning
  • Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners
  • Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions
  • Prepare executive-level materials — briefings, presentations, and communications — for leadership meetings, business reviews, and org-wide updates
  • Manage cross-functional communications, ensuring alignment and timely information flow across a globally distributed team
  • Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders
  • Lead special projects and change initiatives spanning the broader people strategy, including org health, workforce planning, and transformation efforts
  • Exercise sound judgment, discretion, and confidentiality in handling sensitive organizational and people-related matters


Experience / Skills Required:

  • 8+ years in a combination of management consulting, HR/people strategy, sales/business operations, or chief of staff roles
  • Demonstrated ability to structure complex, ambiguous problems and drive them to resolution with minimal guidance
  • Exceptional written and verbal communication skills, with strong executive presentation ability
  • Proven experience partnering with and influencing senior executives without direct authority
  • Strong program and project management skills; ability to run multiple concurrent workstreams across a large, matrixed, global organization
  • Ability to work across time zones and cultures, ensuring alignment and connectivity across a globally distributed team
  • Highly organized with strong attention to detail, balanced with the ability to zoom out to the strategic picture
  • Comfortable in a fast-paced, fluid environment with shifting priorities
  • Experience with V2MOM or comparable strategic planning frameworks a plus


Experience / Skills Desired:

  • Prior HR/Employee Success or People strategy experience
  • Experience supporting go-to-market organizations (sales, professional services, customer success, or partners)
  • Familiarity with Workday, Tableau, or similar HR analytics tools
  • Comfortable with AI- experimentation, buliding use cases, etc.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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