Director - Enterprise Project Management Office (EPMO)

Premier America Credit Union

$125K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in project, program, or portfolio management.
  • 5+ years managing teams of Project Managers/Scrum Masters.
  • Agile certification (like CSM, SAFe); Lean certification preferred.
  • Experience in delivering across Agile, Waterfall, and hybrid models.
  • Strong skills in portfolio tracking and reporting metrics.
  • Proficiency with Atlassian tools: Jira, Confluence, Product Discovery.
  • Experience in complex, cross-functional enterprise setups.

Responsibilities

  • Model and promote core company values through recognition and behavior demonstration.
  • Manage and develop a team of Program Managers, Project Managers, and Scrum Masters.
  • Oversee execution of multiple initiatives using Agile and hybrid methods.
  • Ensure delivery aligns with objectives, timelines, and governance standards.
  • Maintain a comprehensive view of delivery portfolio status and risks.
  • Identify and address cross-initiative risks and trends promptly.
  • Collaborate with business and product owners to align expectations and priorities.

Benefits

  • Subsidized health care including medical, dental, and vision.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Company-paid life and accident insurance.
  • Loan discounts for members.
  • Paid time off including vacation, holidays, and sick leave.
  • 401k plan with a 6% employer match.
  • Educational assistance program.
Full Job Description
Job Type

Full-time

Description

Job Title: Director, Enterprise Project Management Office (EPMO)

Overview:

The Director, Enterprise Project Management Office (EPMO) is responsible for overseeing enterprise delivery execution and portfolio tracking across Agile, traditional, and hybrid project management models. This role directly manages Project Managers and Scrum Masters and ensures consistent delivery practices, visibility, and reporting across multiple concurrent initiatives.

What You Will Do:
  • Models, recognizes and rewards the behaviors that align with Premier America's Core Values.
  • Directly manage and develop Program Managers, Project Managers, Project Control Officers, and Scrum Masters.
  • Oversee execution of multiple initiatives across Agile and hybrid delivery approaches.
  • Ensure initiatives are planned, tracked, and delivered in alignment with approved objectives, timelines, and governance standards.
  • Maintain an integrated view of the delivery portfolio, including status, milestones, budgets, risks, dependencies, and capacity.
  • Identify cross-initiative risks, issues, and trends; ensure timely escalation and resolution.
  • Partner with business owners and product owners to align expectations, delivery outcomes, and execution priorities.
  • Support portfolio planning, sequencing, and prioritization discussions with the VP, EPMO.
  • Promote consistent project and program management standards and continuous improvement across the EPMO.
  • Assumes responsibility for related duties as required or assigned.


Requirements

What We Are Looking For:
  • 8+ years of experience in project, program, or portfolio management.
  • 5+ years of people management experience leading Project Managers and/or Scrum Masters.
  • Agile certification (e.g., CSM, SAFe). Lean Certification a bonus
  • Demonstrated experience delivering initiatives across Agile, Waterfall, and hybrid models.
  • Strong experience with portfolio tracking, reporting, and delivery metrics.
  • Strong command of Atlassian products - Jira, Confluence, Product Discovery.
  • Experience in complex, cross-functional enterprise environments.
  • Financial services or regulated industry experience preferred.
  • Bachelor's degree in Business, Technology, Management, or a related field required.
  • Agile certification (e.g., CSM, SAFe). Lean Certification a bonus.
  • Project Management Professional (PMP) or equivalent.
  • Portfolio-level delivery oversight.
  • Executive-level reporting and communication
  • Agile, traditional, and hybrid project management expertise
  • People leadership and coaching
  • Risk and dependency management.
  • Project Management Professional (PMP) or equivalent.

Pay Grade Info :

The base pay range for this position is: 125k - 150k

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:
  • Subsidized health care including medical, dental and vision
  • FSA and HSA
  • Company-Paid Life and A&D insurance
  • Discounts on loans (must be a member)
  • Paid Vacation, Holiday, and Sick time
  • 401k Retirement Saving Plan with a 6% safe harbor employer match
  • Educational Assistance Program and more!


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