AgentSync

Director, Engineering - Platform & App

AgentSync$235K — $250K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience managing backend or platform engineering teams in compliance-heavy domains, preferably B2B SaaS, insurtech, or regtech.
  • Hands-on experience with AI-assisted development tools leading to measurable improvements in engineering processes.
  • Proven ability to navigate ambiguity and deliver results in fast-paced environments.
  • Strong expertise in identity and access management including SSO and multi-tenant authentication.
  • Experience working with regulatory compliance systems and translating compliance requirements into technical specifications.
  • Familiarity with vulnerability remediation processes and disciplined release management.
  • Technical proficiency in Go and/or Java with experience in reviewing architecture and solving complex problems.

Responsibilities

  • Lead and develop a team of engineers to deliver identity and onboarding products from concept through general availability.
  • Drive the integration of AI tools across all development stages, enhancing workflow efficiency.
  • Manage a customer operations engineering team, ensuring alignment with client needs.
  • Create and execute a comprehensive technical roadmap for identity and access management.
  • Collaborate with the CTO to transform strategic initiatives into actionable engineering plans.
  • Oversee integration processes for third-party payment systems from design through to production support.
  • Establish and enforce UAT processes to ensure high-quality software delivery.

Benefits

  • Flexible work schedule with flexible PTO policy.
  • Comprehensive health insurance with employer coverage up to 80% for medical, dental, and vision.
  • 12 paid holidays annually and 12 weeks of paid parental leave with a return-to-work stipend.
  • 401(k) retirement savings plan with employer contributions to HSA.
Full Job Description
You9ll lead a team solving genuinely hard, high-stakes problems - the systems you own sit between carriers, agencies, and regulators, and getting them right has real compliance consequences and large impacts to their business bottom line. You9ll have a direct line to Product and leadership, autonomy over how your team works, and the chance to shape the identity and compliance architecture that the rest of the platform is built on.

Overview

AgentSync builds applications and the API infrastructure that lets insurance carriers, agencies, and health plans manage producer licensing, appointments, contracting, and onboarding without the manual busywork the industry is used to. We9re hiring a Director, Engineering to lead the API and Distribution Application team - the group responsible for the identity and authentication systems, contracting/onboarding products, commercialized APIs, and the partnership data integrations that sit at the core of the AgentSync product.

This is a hands-on engineering leadership role: you9ll manage a team of backend engineers, front end engineers, and own a technical roadmap that spans both platform and application ownership. This includes: a multi-org identity rework, NIPR connectivity, and third-party payment and commissions integrations, and be the person Product, Support, and DevOps turn to when platform-level questions come up.

What You9ll Do

  • Lead and grow a team of front-end engineers building a net-new product from the ground up - owning delivery against timeline, scope, and quality bars from concept through GA
  • Lead and grow a team of front end engineers building a net new product and deliver it to market, with successful time, scope and quality
  • Lead AgentSync9s AI transformation across the development organization, embedding AI-assisted tooling and practices into every stage of the SDLC - planning, design, development, testing, and deployment
  • Manage a development manager who leads a customer operations engineering team, ensuring their priorities and staffing stay aligned with customer needs
  • Drive the technical roadmap for the identity and access model, including SSO, multi-org membership, and account linking, in partnership with Product
  • Partner directly with the CTO to shape strategy for new application delivery, translating executive vision into a concrete, executable engineering roadmap
  • Oversee third-party payment and commissions integrations (e.g., payment processor and commission/compensation systems) end to end, from API design through production support
  • Set and enforce the team9s UAT and release process - reviewing engineer work, approving promotion through environments, and keeping delivery predictable
  • Own the team9s security posture: triage and drive down dependency/vulnerability alerts (Dependabot and similar) against SLA across owned services
  • Partner with Support and DevOps to triage production issues quickly, and prioritize the backlog (Jira) based on customer and business impact
  • Represent AgentSync engineering in external and industry forums (e.g., NIPR Company Advisory Board) and translate what you hear there into roadmap decisions
  • Report roadmap, risk, and delivery status to engineering and business leadership
What You9ll Bring
  • 10+ years of experience managing backend or platform engineering teams, ideally within B2B SaaS, insurtech, regtech, or another compliance-heavy domain
  • Hands-on experience integrating AI-assisted development tools and practices into an engineering team9s workflow, with a track record of measurable gains in velocity or quality
  • A demonstrated appetite for ambiguity and change, and the ability to thrive in a fast-paced environment without sacrificing delivery excellence
  • A bias toward shipping, learning, and iterating quickly, built through close partnership with Product, Professional Services, Sales, and Support
  • Direct experience with identity and access management - SSO/OIDC, multi-tenant auth, account or org-membership models
  • Comfort owning systems that touch regulatory compliance, licensing, or financial data, and translating regulatory nuance into engineering requirements
  • A track record of shipping through a real UAT/release process and running a disciplined vulnerability remediation program
  • Strong cross-functional partnership skills - you9ll work daily with Product, Support, DevOps, and Security
  • Hands-on technical background in Go and/or Java backend services; comfort reviewing architecture and unblocking engineers on hard problems
  • Clear written and verbal communication - this role runs on Slack, Jira, and async updates across a distributed team
  • A plus if you have prior experience with insurance producer licensing, appointments, or contracting workflows
  • A plus if you have experience integrating third-party payment processors or commission/compensation systems


Location
Our ideal candidate will live within 25 miles of our office in Denver, CO. Other states we9re able to consider candidates in CA, CO, CT, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NY, OR, TN, TX, UT, and WA. We are not hiring or able to consider candidates in the New York metro, Seattle metro, or Bay Area.

Total Compensation

The following represents AgentSync9s reasonable estimate of the range of possible compensation for this role.

$235K-$250K base salary

Quarterly company bonus program

696 Equity in the form of stock options

Health Benefits

Medical - Multiple Cigna plans to choose from, with up to 80% employer paid premiums for you and your dependents

Dental - Multiple Cigna plans with up to 80% employer paid premiums for you and your dependents

441 Vision - 80% paid premium plan for you and your dependents

4d4 Employee Assistance Plan, Life & AD&D Insurance

Financial Benefits

401(k) retirement savings plan

592 HSA employer contributions

Other Benefits

Flexible PTO

4c6 12 paid holidays per year

12 weeks parental leave w/generous return to work stipend

Candidates: AgentSync Recruiting & Talent teams will only communicate with you using [redacted].io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you9re connected with our team (and not a scammer!).

We are not able to consider candidates who require a work visa now or in the future.

About AgentSync

AgentSync is a software company that provides a platform for insurance agencies to manage their compliance requirements. The company's platform automates the process of tracking and managing licenses, appointments, and continuing education requirements. AgentSync's platform is designed to help insurance agencies reduce the risk of non-compliance and improve operational efficiency. AgentSync was founded in 2018 and is headquartered in Appleton, WI.
Learn more about AgentSync
Size
10 employees
Industry
Founded
2018

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