Director, Engineering (Consumer Experiences)

Clearfield, Inc.$435K — $500K+*
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of software engineering experience, with 6+ years leading teams and 3+ years managing engineering managers.
  • Proven track record in building and scaling consumer-facing digital products.
  • Strong technical expertise in designing scalable distributed systems and cloud-native apps.
  • Experience in collaboration with Product, Design, Marketing, and Analytics for customer-centric outcomes.
  • Demonstrated success in building high-performing engineering organizations.
  • Strong understanding of data-informed product development and experimentation methodologies.
  • Excellent communication skills to influence stakeholders and align teams on a shared vision.
  • Passion for developing talent and fostering an inclusive team culture.

Responsibilities

  • Lead and expand engineering teams responsible for CLEAR's consumer experiences across various platforms.
  • Define and execute a technical strategy for delivering scalable and reliable customer applications.
  • Collaborate with stakeholders to prioritize roadmaps focused on acquisition and member satisfaction.
  • Establish engineering best practices regarding architecture, delivery, and performance.
  • Build relationships across teams to deliver rapid customer value through experimentation.
  • Champion modern engineering practices for speed and reliability.
  • Develop engineering managers and senior engineers, promoting culture and growth opportunities.
  • Use data and customer insights to enhance the digital member experience.

Benefits

  • Comprehensive healthcare plans for employees and their families.
  • Family-building benefits including fertility and adoption support.
  • Flexible time off policy to promote work-life balance.
  • Annual wellness stipend and free OneMedical memberships for you and dependents.
  • Catered lunches and a fully stocked kitchen to support daily needs.
  • 401(k) retirement plan with employer match to support long-term financial stability.
Full Job Description
We are seeking a collaborative, strategic, and execution-focused engineering leader to shape the digital experiences that millions of people have with CLEAR. As a Director of Engineering, you will lead multiple engineering teams responsible for building and scaling our consumer products across the CLEAR mobile app, website, digital enrollment experiences, marketing technology, and Concierge platform. You'll partner closely with Product, Design, Marketing, and business leaders to create intuitive, high-performing experiences that drive acquisition, engagement, conversion, and member satisfaction.

The ideal candidate combines strong technical leadership with a deep understanding of consumer product development, building high-performing teams that move quickly while maintaining quality, reliability, and operational excellence.

What You'll Do:
  • Lead and grow multiple engineering teams responsible for CLEAR's consumer experiences across mobile, web, marketing technology, and Concierge products.
  • Define and execute the technical strategy for customer-facing applications, ensuring scalable, reliable, and performant experiences that delight millions of members.
  • Partner closely with Product, Design, Marketing, and Business stakeholders to prioritize roadmaps that improve acquisition, conversion, engagement, retention, and member satisfaction.
  • Drive engineering excellence by establishing best practices around architecture, delivery, quality, observability, and operational performance.
  • Build highly collaborative relationships across Engineering, Product, Design, Data, and Marketing to rapidly deliver customer value through experimentation and continuous iteration.
  • Champion modern engineering practices, enabling teams to move quickly while maintaining reliability, security, and technical quality.
  • Develop engineering managers and senior engineers, fostering a culture of ownership, innovation, accountability, and continuous growth.
  • Use data, experimentation, and customer insights to inform technical investments and continuously improve the digital member experience.

What You're Great At:
  • 12+ years of software engineering experience, including 6+ years leading engineering teams and 3+ years managing engineering managers.
  • Proven experience leading multiple teams building and scaling consumer-facing digital products, including mobile applications, web platforms, or customer acquisition experiences.
  • Strong technical background designing scalable distributed systems and modern cloud-native applications.
  • Experience partnering closely with Product, Design, Marketing, and Analytics to deliver customer-centric experiences and measurable business outcomes.
  • Demonstrated success building high-performing engineering organizations that balance speed, quality, reliability, and long-term maintainability.
  • Strong understanding of experimentation, A/B testing, analytics, and data-informed product development.
  • Exceptional communicator who can influence technical and business leaders while aligning cross-functional organizations around a shared vision.
  • Passion for developing engineering talent and creating an inclusive, high-performing culture where teams can do their best work.
  • Comfortable operating in fast-paced, ambiguous environments with a strong sense of ownership and continuous improvement.

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $435,000-$535,000 depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

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About Clearfield, Inc.

Clearfield, Inc. is a US-based company that designs, manufactures, and distributes fiber optic management products. The company's products are used in the telecommunications industry to manage fiber optic cables and connections. Clearfield's products include fiber distribution hubs, optical components, and cabinets. The company was founded in 1979 and is headquartered in Brooklyn Park, Minnesota. Clearfield has a global presence with offices in the United States, Canada, and China.
Learn more about Clearfield, Inc.
Size
250 employees
Market Cap
$1.4 billion
Industry
Net Income
$9.9 million
5 Year Trend
+29.6%
Revenue
$100.7 million
NASDAQ

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