Director, Enablement and Business Architecture

Equitable Life

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • 7+ years in business architecture, enterprise transformation, or strategic delivery.
  • Expertise in capability mapping, value stream mapping, and operating model design.
  • Experience in creating business architecture artifacts for transformation planning.
  • Ability to connect strategy, client needs, and technology into coherent designs.
  • Strong facilitation and stakeholder management skills for influencing senior leaders.
  • Familiarity with architecture frameworks such as TOGAF or BIZBOK.

Responsibilities

  • Provide strategic leadership by shaping architecture roadmaps.
  • Drive innovative business solutions with the Enablement team.
  • Lead the development of modernization strategies and technology roadmaps.
  • Own and evolve the business architecture framework to support enterprise goals.
  • Partner with Product Owners and IT Architects for prioritized architecture roadmaps.
  • Explore AI and automation opportunities for process improvement.
  • Lead analysis and redesign of business processes to enhance operational efficiency.

Benefits

  • Career growth through regular learning sessions and development opportunities.
  • Total rewards package including incentive pay and employer-paid benefits.
  • Competitive vacation policy plus one paid volunteer day annually.
  • Healthy work-life balance with flexible work arrangements and wellness initiatives.
Full Job Description
This is a high-impact leadership role driving Equitable's business transformation. You will align business strategy with execution by defining and optimizing capabilities, processes, and technology enablement. Leading a team focused on enterprise asset ownership and process engineering, you will deliver strategically aligned solutions to enhance client experience and operational efficiency

Join one of the region's top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you'll do:
  • Provide strategic leadership by shaping architecture roadmaps aligned with emerging business models and technologies;
  • Drive innovative business solutions, setting direction for the Enablement team;
  • Lead the development of modernization strategies, including future-state operating models and technology roadmaps;
  • Own and evolve the business architecture framework, creating capability maps and transformation artifacts to support enterprise goals;
  • Partner with Product Owners and IT Architects to translate product vision into prioritized architecture roadmaps;
  • Explore practical opportunities to apply AI and automation as enablers of process improvement, decision support, and business scalability;
  • Apply design thinking, agile delivery, and product management best practices to build scalable, client-centric solutions;
  • Lead the analysis and redesign of business processes to improve operational efficiency, reduce manual effort, and enhance client experience;
  • Ensure risk management and governance by implementing controls and aligning architecture decisions with enterprise standards;
  • Coach and develop a high-performing team of business architecture, process engineering, and enablement professionals
  • Build trusted relationships with senior stakeholders, representing Enablement in executive forums and steering committees.


What you'll bring:

  • Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline.
  • 7+ years of experience in business architecture, enterprise transformation, operating model design, process improvement, or strategic delivery.
  • Strong understanding of business architecture practices, including capability mapping, value stream mapping, operating model design, and strategy-to-execution alignment.
  • Experience developing business architecture artifacts that support transformation planning, portfolio prioritization, and executive decision-making.
  • Proven ability to connect business strategy, client needs, operational processes, data, technology, and risk considerations into coherent future-state designs.
  • Experience partnering with enterprise, solution, data, and technology architects to ensure business intent is reflected in solution design.
  • Strong facilitation and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.
  • Demonstrated experience leading complex transformation initiatives involving process redesign, technology modernization, and organizational change.
  • Familiarity with architecture frameworks such as TOGAF, BIZBOK, or related business architecture methodologies. (TOGAF certification preferred)
  • Experience coaching or leading business analysts, process engineers, product owners, or architecture professionals.
  • Curiosity and practical understanding of how AI, automation, and digital tools can improve business outcomes.
  • Exceptional executive communication skills, with the ability to simplify complexity and create clear recommendations against desired outcomes


What's in it for you:
  • Career Growth: Regular learning sessions and development opportunities
  • Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
  • Time Away: Competitive vacation plus one paid volunteer day each year
  • Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a "dress for your day" approach.

Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you're selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what's included.

Reports To:AVP, Individual Insurance Portfolio and Operational Enablement
Department:Individual Insurance
Term: Permanent Full-Time

This position is open and we are excited to find the right person to join our team.

#LI-Hybrid

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