Altus Group

Director, Employee Experience & Corporate Communications

Altus Group$163K — $177K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in corporate/internal communications or employee experience, preferably in tech/data-driven sectors.
  • Proven track record in translating business priorities into effective communication strategies.
  • Strong experience in internal communications, corporate reputation management, and executive communications.
  • Exceptional writing and storytelling skills for simplifying complex topics into compelling narratives.
  • Ability to influence and collaborate with senior leaders across the organization.
  • Strong project management skills in fast-paced environments.
  • Data-driven mindset with experience in measuring communication effectiveness.

Responsibilities

  • Lead global employee experience and internal communications strategy aligned with business objectives.
  • Design communication plans that support organizational priorities and workforce transformation.
  • Support change initiatives through effective communication strategies.
  • Drive employee engagement and culture initiatives that enhance recognition and value proposition.
  • Develop leadership communications and enhance alignment across the organization.
  • Create employee events and campaigns fostering an inclusive culture.
  • Measure employee sentiment and improve communication programs using insights.

Benefits

  • Opportunity to shape employee experience and corporate communications strategies.
  • Engage with senior leaders as a trusted advisor to influence company culture.
  • Lead initiatives that strengthen company reputation and visibility.
  • Collaborate with cross-functional teams across various aspects of the business.
  • Access to an innovative work environment that leverages AI and emerging technologies.
Full Job Description
Compensation Range:

$163,000 - $177,000

Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Job Summary:

Altus Group is seeking a strategic and hands-on Director, Employee Experience & Corporate Communications to lead the development and execution of employee engagement, internal communications, and corporate communications strategies. This role is responsible for shaping how employees experience the organization and how the company communicates with key internal and external stakeholders. Reporting as a trusted advisor to senior leaders, the successful candidate will drive initiatives that strengthen culture, enhance employee engagement, elevate executive visibility, and protect and enhance the Company's reputation.

Key Responsibilities:

Employee Experience & Internal Communications
  • Lead the development and execution of a global employee experience and internal communications strategy aligned with business objectives.
  • Partner with business leaders to design communication plans that support organizational priorities, culture, and workforce transformation.
  • Support organizational change initiatives through effective change management and communications strategies.
  • Drive employee engagement, recognition, culture, and employee value proposition initiatives.
  • Develop leadership communications and cascade strategies to improve alignment and transparency.
  • Design and deliver employee events, campaigns, and programs that foster an inclusive and high-performing culture.
  • Measure employee sentiment and communication effectiveness, leveraging insights to continuously improve programs.


Corporate Communications & Reputation Management
  • Develop and execute corporate messaging and communication materials for internal and external audiences.
  • Lead communications for strategic business initiatives and sensitive or high-profile matters.
  • Manage reputation, issues, and crisis communications, ensuring coordinated enterprise-wide responses.
  • Oversee sustainability, corporate citizenship, and philanthropy communications, including the Altus Care program.
  • Collaborate with Investor Relations, Marketing, Product, and other business functions to ensure consistent and aligned messaging.


Executive Communications & Operations
  • Develop executive communications strategies that enhance visibility and credibility among employees, customers, investors, and industry stakeholders.
  • Oversee external communications activities, including press releases, social media narratives, and corporate content.
  • Build scalable communications processes and leverage AI tools and governance frameworks to improve efficiency and effectiveness.
  • Manage communications budgets, agencies, vendors, and operational planning.
  • Foster strong cross-functional relationships with People & Culture, Legal, Marketing, Investor Relations, and business leaders.


Key Qualifications:
  • 10+ years of experience in corporate communications, internal communications, employee experience, or related fields, preferably within technology or data-driven organizations.
  • Demonstrated success translating business priorities into effective communications, engagement, and change management initiatives.
  • Strong experience in:
    • Internal communications and employee engagement
    • Corporate communications and reputation management
    • Executive communications
    • Organizational transformation and change management
  • Exceptional writing, editing, and storytelling abilities, with the ability to simplify complex concepts into compelling narratives.
  • Proven ability to influence and partner with senior leaders and stakeholders across the organization.
  • Strong project management and execution skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Data-driven mindset with experience measuring communications effectiveness and leveraging insights to optimize outcomes.
  • Experience utilizing AI tools and emerging technologies to enhance communications, engagement, and operational effectiveness.

About Altus Group

Altus Group is a Canadian real estate consulting firm headquartered in Toronto, Ontario. It provides a range of services to clients in the real estate industry, including valuation, advisory, and software solutions. The company was founded in 2005 and has since grown to become a leading provider of real estate consulting services in Canada and around the world. Altus Group is committed to providing high-quality service to its clients and has a strong focus on innovation and technology. The company is also known for its corporate social responsibility initiatives, including support for local charities and community organizations.
Learn more about Altus Group
Size
2,500 employees
Industry
Founded
2005

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