Director-Emergency Services

Mercy

$100K — $130K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduate of an accredited nursing program with current state licensure.
  • Bachelor's Degree in Nursing required.
  • 3-5 years of management experience in a healthcare setting.
  • 3-5 years of relevant clinical experience.
  • Master's Degree in Nursing/Administration preferred.

Responsibilities

  • Lead all clinical and operational activities in the Emergency Department.
  • Ensure compliance with all regulatory and accreditation standards.
  • Manage departmental budgets to ensure high-quality, cost-effective care.
  • Direct staffing, employee relations, and performance management initiatives.
  • Develop partnerships to enhance patient care and operational efficiency.
  • Support trauma program compliance and lead quality improvement efforts.
  • Oversee the Life Line program and its growth and marketing strategies.
  • Monitor performance metrics to drive continuous improvements in quality and safety.

Benefits

  • Collaborative work environment with interdisciplinary teams.
  • Opportunity to influence high-quality patient-centered care.
  • Professional development through performance improvement initiatives.
  • Leadership role with significant strategic impact on Emergency Services.
Full Job Description
The Director of Emergency Services provides strategic and operational leadership for the Emergency Department, ensuring the delivery of high-quality, patient-centered care that meets organizational goals, regulatory requirements, trauma standards, and national best practices. This role collaborates closely with physicians, EMS leadership, trauma services, and interdisciplinary teams to drive clinical excellence, operational efficiency, and exceptional patient outcomes.

Position Details:

Key Responsibilities:
  • Lead and oversee all clinical and operational activities within Emergency Services.
  • Ensure compliance with regulatory, accreditation, trauma, and emergency care standards.
  • Manage departmental budgets and resources to support cost-effective, high-quality patient care.
  • Direct recruitment, staffing, employee relations, performance management, and workforce development.
  • Develop collaborative partnerships across departments to improve patient care and operational performance.
  • Support trauma program compliance and participate in performance improvement initiatives.
  • Oversee the Life Line program, including utilization, compliance, service line growth, and marketing strategies.
  • Monitor department performance metrics and implement continuous quality and patient safety improvements.


Qualifications:
Education: Graduate of an approved school of nursing. Current licensure by the State Board of Nursing in the applicable state of practice. Bachelor's Degree in Nursing.
Experience: Three to five years experience in a management or administrative position. Three to five years pertinent clinical experience.
Preferred Education: Master's Degree in Nursing/Administration.

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