Director, Education & Family Programs

Full-time, Permanent

Monday-Friday 9:00AM-5:00PM, Full Year Position

We are seeking anexperienced, compassionate, and forward-thinking leader to join our team as Director, Education & FamilyPrograms.

Reporting to the ChiefProgram Officer, this role provides operational leadership for some of the mostimpactful services at Ronald McDonald House Toronto-including ourMinistry-inspected licensed private school, family recreation programming,seasonal camps, and food services. This is a unique opportunity to shapeprograms that create connection, belonging, learning, comfort, and moments ofnormalcy for families navigating serious childhood illness.

A Leadership Role withMeaning

This role requires anexceptional leader who can balance strategic vision with operational excellencewhile fostering an environment where every child, youth, caregiver, and familyfeels welcomed, respected, and supported.

As Director, Education &Family Programs, you will lead multidisciplinary teams and oversee programsthat serve families from diverse cultural, linguistic, religious,socioeconomic, and family backgrounds. You will champion inclusive practices,equitable access to services, and culturally responsive approaches that ensureevery family experiences a sense of belonging throughout their stay.

What You'll Lead

Education

Ronald McDonald HouseToronto is home to a Ministry-recognized private school that helps childrencontinue their education while receiving medical treatment away from home.

As Director, Education & Family Programs, you will:

• Provide leadership and coachingto teachers, educational staff, and programming
• Support students withdiverse learning, developmental, behavioural, and social-emotional needs
• Foster inclusive learningenvironments where every child can thrive
• Partner with families,hospital teams, and hometown schools to support educational continuity andsuccessful transitions
• Ensure compliance withMinistry of Education requirements and recognition standards

Recreation & FamilyProgramming

• You will oversee & supporta broad range of family-centred recreational and wellness programming designedto provide connection, respite, engagement, and joy:
• Leading the development,implementation, and evaluation of inclusive family programs and activities
• Overseeing seasonal Ontarioaccredited camp and recreational services
• Ensuring programs areaccessible, culturally responsive, developmentally appropriate, and reflectiveof family needs
• Creating opportunities forchildren, youth, siblings, and caregivers to build community and feel a senseof belonging
• Supporting staffdevelopment in trauma-informed, anti-oppressive, and family-centred practices

Food Services

• Food is one of the manyways we care for families and create a welcoming environment during challengingtimes. You will:
• Provide leadership andoversight of kitchen operations and food service delivery
• Support nutritious,culturally responsive meal programs that reflect the diverse dietary, cultural,and religious needs of families
• Oversee the Meals from theHeart volunteer meal program
• Ensure compliance withfood safety and public health standards
• Explore opportunities toenhance and expand food service delivery across House and Family Room locations

Equity, Diversity &Inclusion Leadership

At Ronald McDonald HouseToronto, we are committed to creating an environment where every family feelsseen, valued, respected, and supported. The successful candidate will:

• Demonstrate and champion equity,diversity, inclusion, and accessibility and create an environment that createsan environment of psychological safety and belonging principles
• Lead with culturalhumility and a genuine curiosity about the lived experiences of others
• Foster inclusiveenvironments where children, families, staff, volunteers, and students feelwelcomed and empowered
• Integrate equity-informeddecision-making into program design, service delivery, staff leadership, andfamily engagement
• Build culturallyresponsive teams and support staff in developing inclusive practices

What You'll Bring

We are looking for aleader who combines operational excellence with deep compassion and acommitment to family-centred care.

You'll bring:

• A Bachelor's degree inEducation is required (Master's degree considered an asset)
• Ontario College ofTeachers membership (preferred)
• Significant progressiveleadership experience (10+ years) in education, recreation, camps, child andfamily programming, food services, or related sectors
• Experience leadingmultidisciplinary teams and managing complex operations (5+ years)
• Demonstrated successdeveloping, implementing, and evaluating programs and services
• Strong knowledge of the OntarioCurriculum, child and youth development, accessibility, and inclusiveprogramming practices
• Experience overseeing kitchen operations or volunteer-led meal programs; menu planning and food safety practices
• Experience supportingdiverse populations and embedding equity, diversity, inclusion, andaccessibility principles into programs and teams
• Experience managingbudgets, policies, compliance requirements, and organizational partnerships
• Strong experience withclassroom management and progressive discipline procedures.
• Exceptional leadership,communication, coaching, and relationship-building skills
• The ability to lead withempathy, humility, sound judgment, and cultural awareness

Why Join Ronald McDonaldHouse Toronto?

At RonaldMcDonald House Toronto, you're not just taking on a job; you're becoming partof a mission that makes a tangible difference every day. As a Director,Education & Family Programs, you'll play a key role in helping familiesfeel at home when they need it most. You'll have the opportunity to work withcompassionate people, enhance your skill set, and contribute to a life-changingcause.

In addition tomeaningful work that supports families during critical moments, we offer:

Impact: Your role directly contributes to the comfort and well-being of families during some of their toughest times.

• Lead a Ministry-recognizedprivate school and accredited Ontario camp serving children receiving medicaltreatment away from home
• Shape innovative programsthat support learning, connection, recreation, and family well-being
• Influence the futuregrowth and development of key family services
• Work alongside passionatecolleagues committed to exceptional family-centred care
• Make a meaningfuldifference every day

Supportive Environment: Access to our Employee & Family Assistance Program, as well as a network of caring colleagues dedicated to making a difference.

Competitive Total Rewards: Package including a hiring salary range of $96,000-$120,000, RRSP contribution, paid wellness days, four weeks' vacation, group health and dentalbenefits, coverage for mental health, paramedical services and much more.
This posting is for an activevacancy that the organization is currently seeking to fill.

We do not use artificialintelligence (AI) or automated decision-making tools to screen, assess, orselect candidates.

Please visit our careers page to see more job opportunities.