Director, Domestic Operations

Direct ChassisLink Inc. (DCLI)

$100K — $130K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 to 10 years of operations experience in intermodal or transportation sectors, with 5 years in management
  • Strong interpersonal and communication skills
  • Ability to excel under tight deadlines in a fast-paced environment
  • Highly organized, adept at multitasking
  • Capacity to provide actionable business recommendations
  • Flexibility to adapt quickly to changing circumstances
  • Proficient in software like Tableau, Excel, PowerPoint, and Word

Responsibilities

  • Oversee Domestic Operations to maintain chassis supply across markets
  • Support Pool Managers with insights to reduce costs and enhance revenue
  • Collaborate on new business models for operational success
  • Liaise with vendors and customers to ensure service satisfaction
  • Lead and coordinate meetings with internal and external stakeholders
  • Develop cost-saving initiatives for ongoing financial improvements
  • Work with Maintenance teams to ensure chassis repairs and availability

Benefits

  • Comprehensive health, dental, and vision insurance for employees and families
  • Generous paid time off and holidays
  • 401k plan with company matching contributions
  • Flexible work arrangements for a balanced lifestyle
  • Access to wellness resources
  • Company-sponsored social events and perks
Full Job Description
** Hybrid role - Must be based in Charlotte, NC **

Oversee Domestic Operations to ensure proper chassis supply is maintained in each market and specific locations to support our customer's needs.

Duties and Responsibilities

Provides support and insight to Pool Managers and supervisors in order to make effective decisions to reduce costs and improve revenue
  • Collaborate with all functional departments through implementation of new business models to ensure a smooth and successful execution
  • Develop clear and measurable objectives for the Domestic Operations team that support the company's overall business strategy
  • Liaison with vendors, rail operators, and customers to ensure operational satisfaction
  • Leads or participates in meetings with key stakeholders internally such as Domestic Commercial team. Lead and participate in external meetings with Customers, Vendors and host railroads
  • Develop key agenda items and lead the daily Domestic Team Meeting
  • Develop cost saving initiatives on an on-going basis to ensure year over year savings
  • Works closely with field Maintenance and Repair colleagues to ensure that the appropriate quantity of chassis are repaired and available
  • Provides required inputs for annual budget and provides insight and analysis on monthly expenses in review of costs better or wors vs budget
  • Implements and monitors adherence to all DCLI policies including, but not limited to harassment and affirmative action/equal employment; insures compliance and cooperation
  • Develop managers, supervisors and staff. Provide input and oversight for annual appraisal process

Qualifications
  • 7 to 10 years of operations experience in the intermodal, trucking, transportation, or equipment leasing industry, including at least 5 years of management experience
  • Team player with strong interpersonal and communication skills
  • Ability to prioritize, meet deadlines and excel in a fast paced and dynamic work environment
  • Highly organized and able to handle multiple tasks simultaneously
  • Ability to make clear and actionable business recommendations
  • Flexibility with the ability to quickly adapt to change
  • Strong computer skills (Tableau, Excel, PowerPoint, Word)
  • Must be able to pass a pre-employment drug screening.

Direct Reports
  • Senior Manager, Domestic Operations (2)

Benefits

We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
  • Excellent health, dental, and vision insurance options for you and your family
  • Ample PTO and paid holidays
  • 401k with company match
  • Flexibility to support a healthy work-life balance
  • Wellness resources
  • Company-sponsored parties, outings, and other perks

Development Opportunities

At DCLI, you'll find that everyone - from your coworkers and managers to the senior leadership team - wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
  • Tuition reimbursement
  • Internal training and educational resources
  • Quarterly and annual awards for outstanding performance
  • Pathways to promotions and access to advice, feedback, and mentorship
  • Participation in professional organizations
  • Internships


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