Director, Digital Software Engineering

Director, Digital Software Engineering

What are we looking for?

The Director, Digital Software Engineering is responsible for the leadership, delivery, modernization, and ongoing operational support of Versant Health's digital application portfolio, including member, provider, client, and partner digital experiences. This role provides strategic and operational leadership for software engineering for multiple applications including member, provider, and client portals, member mobile applications, and APIs supporting these applications while ensuring alignment with enterprise architecture, cybersecurity, compliance, and business objectives.

The Director is accountable for driving technology modernization, Agile delivery transformation, engineering process excellence, engineering quality practices, and continuous improvement across the Digital technology portfolio. This role leads cross-functional teams responsible for designing, developing, testing, deploying, and supporting scalable digital solutions that improve member and provider experiences and support organizational growth objectives.

Additionally, the Director develops and executes technology roadmaps, resource plans, delivery strategies, and modernization initiatives that enable innovation, operational excellence, and accelerated business value delivery. The role partners closely with Product, Architecture, Infrastructure, Security, Data & Analytics, and business stakeholders to ensure successful execution of strategic priorities.

Where you will have an impact

• Lead Digital Software Engineering for Portals, Mobile Applications, and API Engineering teams, including talent acquisition, coaching, mentoring, performance management, succession planning, and organizational development.
• Develop high-performing teams by establishing clear expectations, supporting professional growth, fostering accountability, and creating an inclusive culture of collaboration, innovation, and continuous learning.
• Coach and develop managers, team leads, and individual contributors to strengthen technical capabilities and support career growth.
• Provide regular coaching, feedback, and performance guidance to strengthen technical capabilities, improve delivery effectiveness, and support associate engagement, retention, and career progression.
• Lead the execution and continuous improvement of software delivery practices within the Digital Applications organization to improve delivery effectiveness and quality outcomes.
• Ensure Digital application teams adhere to established engineering standards, development methodologies, and governance practices.
• Partner with Quality Engineering teams to support testing, release readiness, and software quality objectives for Digital applications.
• Partner with Product Management, Architecture, and business stakeholders to prioritize roadmaps, align resources, manage dependencies, and maximize business value delivery.
• Support modernization initiatives for Digital applications and integrations in partnership with Architecture, Infrastructure, and Security teams.
• Oversee the design, development, deployment, and support of highly available, secure, scalable, accessible, and maintainable digital applications and services.
• Establish engineering metrics, delivery KPIs, quality measures, and operational performance indicators to drive data-informed continuous improvement.
• Promote adoption of DevSecOps practices, automated testing, CI/CD pipelines, secure coding, observability, and engineering best practices across development teams.
• Promote adoption of approved development tools and engineering best practices that improve team productivity and delivery outcomes.
• Evaluate, recommend, and implement emerging technologies and platform capabilities that improve engineering productivity, reliability, security, and customer experience.
• Collaborate with Cybersecurity, Enterprise Architecture, Compliance, Infrastructure, and Data & Analytics teams to ensure secure, compliant, resilient, and well-integrated solutions.
• Manage strategic vendor relationships, software development partners, consulting resources, and managed service providers, including service quality and delivery accountability.
• Manage departmental budgets, resource planning, and vendor expenditures supporting Digital application initiatives.
• Ensure compliance with organizational standards, audit requirements, regulatory obligations, privacy and security policies, and healthcare industry practices.
• Develop and maintain Digital Engineering roadmaps aligned with enterprise strategy and measurable business outcomes, coordinating with Quality Engineering and other partner organizations as needed.
• Perform additional duties as assigned.

What's necessary to do the job?

Education and Experience:

Category

Requirement

Required / Preferred

Notes

Education

Bachelor's Degree

Required

Computer Science, Information Technology, Engineering, or a related field preferred. An equivalent combination of education and experience will be considered.

Experience

8+ Years

Required

Progressive experience in enterprise application development and technology organizations, including leadership accountability.

Leadership

4+ Years

Required

Leading global software engineering teams responsible for digital platforms, web applications, APIs, and mobile applications, including distributed onshore and offshore teams.

Transformation

Demonstrated Experience

Required

Leading Agile delivery transformation, technology process transformation, digital modernization, cloud adoption, and software engineering operating model improvements.

Engineering Practices

Demonstrated Experience

Required

SDLC, Agile, Scrum, Kanban, DevSecOps, CI/CD, software engineering governance, automated testing practices, and secure development practices.

Digital Platforms

Demonstrated Experience

Required

Building and supporting API-driven architectures, integration platforms, responsive web applications, and mobile applications for iOS and Android.

AI-Assisted Development

Demonstrated Experience

Required

Leading adoption of GitHub Copilot or comparable AI-assisted software development capabilities, including enablement and outcome measurement.

Technical Knowledge

Strong Working Knowledge

Required

.NET, C#, SQL, Angular or comparable modern web frameworks, cloud technologies, API architectures, GitHub Enterprise, and automated delivery toolchains.

Quality Engineering

Demonstrated Experience

Preferred

Partnering with Quality Engineering organizations on test automation, continuous testing, quality metrics, release readiness, and performance testing for digital applications.

Cloud & Platforms

Working Knowledge

Preferred

AWS or Azure, Kubernetes, GitHub Actions, API management platforms, observability, and modern application security practices.

Healthcare

Industry Experience

Preferred

Healthcare payer, insurance, claims, member, provider, or digital customer experience platforms.

Certifications

Relevant Certifications

Preferred

Agile, cloud, DevOps, software engineering leadership, or AI-assisted development training or certifications.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well-being, and work-life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

The expected salary range for this position is $180,000 - $190,000, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

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