Universal Music Group

Director, Digital Marketing

Universal Music Group$90K — $120K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of digital marketing or social media experience; music or entertainment industry background preferred.
  • Bachelor's degree in Business, Marketing, or related field.
  • Strong grasp of fandom culture and social media platforms.
  • Experience in website development, email marketing, and engaging fan messaging.
  • Proven ability to lead campaign creation and execution.
  • Excellent at cross-functional communication with creative and commercial teams.

Responsibilities

  • Lead the development of comprehensive digital marketing strategies for artists.
  • Create and refine social and digital strategies across various platforms.
  • Build audience strategies focusing on fan acquisition and engagement.
  • Oversee the execution of digital marketing initiatives from ideation to launch.
  • Direct content strategy across digital channels to ensure cohesive storytelling.
  • Collaborate with internal teams and external partners for integrated campaigns.
  • Analyze digital performance metrics to optimize strategies and report insights.

Benefits

  • Comprehensive medical, dental, and vision coverage including mental health services.
  • Fertility assistance for eligible employees.
  • Wellbeing reimbursements up to $720/year.
  • Student Loan Repayment Assistance and Tuition Reimbursement.
  • 401(k) with 100% immediate vesting and additional contributions.
  • Flexible Paid Time Off (PTO) and generous paid parental leave.
Full Job Description
How we LEAD:

Capitol Christian Music Group ("CCMG") is seeking a fan-first minded Director, Digital Marketing to join the Digital Marketing team. This role acts as the digital lead for a designated artist roster, leading all facets of digital marketing for each project including but not limited to the creation and execution of digital marketing plans, content-first social strategy, pre-release and release planning, audience development, fan engagement, digital advertising, and more.

The ideal candidate is passionate about music, including faith-based music, is strategically minded, and is energized to execute initiatives that drive discovery, engagement, and growth for our roster of artists.

How you'll CREATE:

Strategy
  • Own and lead comprehensive digital marketing strategies across the full artist lifecycle. (pre-release, release, sustain), aligning campaigns with commercial objectives, audience growth, and long-term brand development.
  • Define and evolve social and digital strategy across platforms (Instagram, TikTok, Facebook, X, Pinterest, YouTube, and emerging channels), driving innovation and best-in-class fan engagement.
  • Build full-funnel audience strategies, including fan acquisition, engagement, conversion, and retention, leveraging CRM, paid media, and content ecosystems.
  • Develop scalable creator and influencer strategies to drive cultural relevance, discovery, and measurable growth.


Execution
  • Oversee end-to-end execution of digital marketing strategies, ensuring excellence from ideation through launch, optimization, and sustain phases.
  • Lead content strategy across social, web, and digital campaigns, ensuring cohesive storytelling and alignment with artist brand identity.
  • Direct cross-functional execution across internal teams and external partners to deliver integrated, on-brand campaigns at scale.
  • Partner with Media Planner to develop and execute high-impact paid media strategies, optimizing targeting, creative, and channel mix.
  • Oversee artist websites and digital properties, ensuring best-in-class user experience, technology, and content relevance.
  • Identify and activate on emerging trends, particularly in short-form content, to drive real-time engagement and cultural momentum.


Insights & Performance
  • Own digital performance metrics and KPIs, using data-driven insights to optimize strategies, improve efficiency, and maximize ROI.
  • Lead post-campaign analysis and reporting, translating performance data into actionable insights, benchmarks, and forward-looking recommendations.


Additional
  • Serve as a strategic leader and key voice within the organization, effectively presenting vision, strategies, and performance insights to align stakeholders and drive decision-making.
  • Build and maintain strong relationships with artist management, artists, platform partners, and creators, positioning as a trusted expert in digital strategy and innovation.
  • Other duties as assigned.


Bring your VIBE:
  • 4+ years of experience in digital marketing, social media or related field; music or entertainment industry experience strongly preferred.
  • Bachelor's degree in Business, Marketing, or related field.
  • Deep understanding of fandom culture, social platforms, and digital-first product trends.
  • Experience with website development, email marketing, short form content and fan messaging is essential.
  • Excellent cross-functional communicator and collaborator with creative and commercial stakeholders.
  • Demonstrated ability to oversee campaign ideation and campaign execution.


Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution


A variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent


Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

About Universal Music Group

Universal Music Group (UMG) is a global music corporation that is a subsidiary of the French media conglomerate Vivendi. The company was founded in 1934 as Decca Records and has since grown to become the largest music company in the world, with a market share of over 30%. UMG owns and operates a wide range of record labels, including Capitol Records, Def Jam Recordings, and Island Records, and has a roster of over 4,000 artists. In addition to music production and distribution, UMG also operates several other businesses, including music publishing, merchandising, and film and television production.
Learn more about Universal Music Group
Size
7,000 employees
Industry
Founded
1934

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