CentraCare

Director Digital Experience and Content Strategy | CentraCare

CentraCare$145K — $222K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Digital Communications, Marketing, UX, Design, or related field required; Master's degree preferred.
  • 8-10 years of experience in digital strategy or content strategy, including leadership experience preferred.
  • Proven leadership of high-performing cross-functional teams in digital, UX, content, and creative.
  • Healthcare or experience in complex, matrixed organizations is a plus.
  • Deep knowledge of UX, digital platforms, content strategy, and multi-channel engagement.
  • Familiarity with content management systems, digital tools, and emerging technologies.
  • Understanding of accessibility standards, SEO, and digital best practices.

Responsibilities

  • Provide strategic leadership for digital platforms and content initiatives.
  • Develop and execute digital and content strategies to strengthen brand and enhance engagement.
  • Collaborate with leadership to improve digital experiences and audience-focused content.
  • Lead and nurture a team responsible for digital experience and creative execution.

Benefits

  • Medical and dental insurance.
  • Retirement plan options.
  • Employee discounts.
  • Hybrid working model with on-site obligations in St. Cloud, MN.
  • Full-time position with standard Monday to Friday schedule.
Full Job Description
Job Description

Director Digital Experience and Content Strategy | CentraCare
Lead. Develop. Execute.

Position Summary

Bring your passion and make an impact as CentraCare's Director of Digital Experience and Content Strategy. We are looking for someone who is responsible for planning, directing, and overseeing digital experience, content strategy, and creative execution across CentraCare.

In this Director role you will serve as the business owner for digital experience, content, and audience engagement strategies while partnering with Information Systems and Technology, which maintains responsibility for technology governance, architecture, platform management, security, and technical implementation.

What You'll Do
  • Provide strategic leadership and collaboration for system-wide digital platforms (in collaboration with Information Systems and Technology), content, and creative initiatives to ensure alignment with organizational priorities, brand standards, and audience needs.
  • Lead the development and execution of digital and content strategies that advance organizational objectives, strengthen the brand, build trust, and drive engagement and conversion.
  • Collaborate with department and organizational leadership to enhance digital experiences and deliver compelling, audience-centered content across channels.
  • Lead and develop a high-performing team responsible for digital experience, content strategy, and creative execution across the organization.


Schedule
  • Full time | 80 hours every two weeks
  • Monday-Friday | 8:00 a.m. - 5:00 p.m.
  • Hybrid position to include on-site requirement | St. Cloud MN
  • Required to live within driving distance from a CentraCare site to support onsite responsibilities as needed; travel to other sites required.


Pay and Benefits
  • Starting pay begins at $145, 329.60 per year; exact wage determined by years of related experience
  • Salary range: $145, 329.60 - $222,289.60 per year
    • Salary and salary range are based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
  • Full-time benefits: medical, dental, retirement, employee discounts and more!


Qualifications
  • Bachelor's degree in Digital Communications, Marketing, UX, Design, or related field required. Master's degree preferred.
  • Minimum of 8-10 years of progressive experience in digital strategy, content strategy, or related fields, including leadership/management experience preferred
  • Demonstrated experience leading high-performing, cross-functional teams (digital, UX, content, creative)
  • Experience in healthcare or complex, matrixed organizations preferred
  • Deep expertise in UX, digital platforms, content strategy, and multi-channel engagement
  • Experience with content management systems, digital tools, and emerging technologies
  • Strong understanding of accessibility standards, SEO, and digital best practices


Leadership Competencies
  • Proven ability to influence and advise senior leaders on digital strategy and experience design
  • Strong strategic thinking with the ability to translate business goals into effective digital experiences and content strategies
  • Strong analytical skills with experience using data and insights to drive optimization and performance
  • Excellent leadership, communication, and stakeholder engagement skills
  • Ability to prioritize and manage multiple initiatives in a fast-paced environment


About CentraCare

CentraCare is a not-for-profit health care system that provides comprehensive, high-quality care to people throughout Central Minnesota. The organization includes six hospitals, more than 25 clinics, and several specialty care centers. CentraCare's mission is to improve the health of every patient, every day. The organization is committed to providing compassionate, patient-centered care that is based on the latest medical research and best practices. CentraCare is also dedicated to promoting health and wellness in the communities it serves through education, outreach, and community partnerships.
Learn more about CentraCare
Size
8,000 employees
Industry

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