Director, Demand Planning

QXO

$120K — $150K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years in Demand Planning and S&OP, ideally in building materials or similar sectors.
  • Experience in establishing or enhancing S&OP/IBP processes.
  • History of developing and scaling Demand Planning teams.
  • Hands-on expertise with Advanced Planning Systems like o9 or BlueYonder.
  • Strong knowledge of statistical forecasting with a willingness to utilize AI/ML techniques.
  • Exceptional leadership and cross-functional team facilitation skills.

Responsibilities

  • Lead and develop a high-performing Demand Planning team.
  • Oversee demand planning design and performance using the o9 platform.
  • Manage the company's demand plan at detailed hierarchies with ownership.
  • Track and improve demand planning KPIs through structured analysis.
  • Foster cross-departmental partnerships to enhance forecasting accuracy.
  • Continuously improve the enterprise S&OP process and its governance.
  • Conduct monthly S&OP reviews to drive data-driven operational decisions.

Benefits

  • Opportunity to work with a leading public company in the building products distribution sector.
  • Dynamic and tech-enabled work environment.
  • Exposure to cutting-edge data and AI-driven solutions.
  • Chance to influence a large-scale growth strategy aiming for $50 billion in revenues.
  • Commitment to diversity and equal opportunity employment.
Full Job Description

What you'll do:

QXO is seeking a results-driven and strategically-minded Director, Demand Planning to elevate and scale our Demand Planning capability while leading and expanding a world-class Sales & Operations Planning (S&OP) process. This critical leadership role will own Demand Planning across the business, drive performance and accountability of a newly-established team, and drive disciplined cross-functional alignment with Sales, Operations, Supply Chain, Finance & Marketing. The Director will also own the governance and expansion of the enterprise S&OP process, ensuring strong process adherence and executive visibility. The successful candidate will bring a balance of people leadership, advanced planning system expertise, operational rigor, and executive communication skills to support QXO's rapid growth strategy.

Demand Planning Strategy & Execution
  • Lead and develop a team of Demand Planners, strengthening capability and performance accountability.
  • Own demand planning design and performance within the o9 platform, partnering with internal stakeholders and external advisors to optimize models, parameters, and workflows.
  • Maintain the company's demand plan across all hierarchical levels - down to branch-item granularity - with clear ownership and governance.
  • Establish, track, and improve key demand planning KPIs (e.g., forecast accuracy and bias), implementing structured root-cause analysis and continuous improvement routines.
  • Build strong cross-functional partnerships to ensure commercial insights are captured, measured, and incorporated into the forecast.


Sales & Operations Planning (S&OP) Leadership
  • Own and continuously improve the enterprise S&OP process, including KPIs, governance cadence, and executive reporting.
  • Facilitate and lead monthly cross-functional S&OP reviews.
  • Drive a structured Demand Review, Supply Review (in partnership with IPR), Division Leadership Review, and Total Company Review.
  • Expand S&OP coverage to additional categories and ensure clear decision rights, accountability, and follow-through.
  • Ensure timely, data-driven outcomes from all S&OP activities to support strategic and operational decisions.

What you'll bring:

  • 8-12+ years of experience in Demand Planning and S&OP within retail, distribution, or other high-SKU, multi-location operating environments (building materials experience a plus).
  • Demonstrated success establishing or maturing S&OP / IBP processes
  • Proven track record developing and scaling Demand Planning teams
  • Hands-on experience with Demand Planning modules within an Advanced Planning System (o9, Relex, BlueYonder/JDA, Logility, Kinaxis etc.).
  • Strong foundation in statistical forecasting techniques, with intellectual curiosity and openness to leverage AI/ML capabilities in partnership with internal experts.
  • Excellent leadership presence, stakeholder engagement, and cross-functional facilitation skills, with the ability to drive alignment in complex organizations.

What you'll earn

QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company plans to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. Visit www.qxo.com for more information.

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