Scotiabank

Director, Credit Documentation, Canadian Commercial Banking, Temporary - 12 months

Scotiabank • $125K — $150K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary degree in Business, Law, or related field.
  • Minimum 10 years of experience in Financial Services; at least 5 years in a leadership role.
  • Deep understanding of credit documentation and commercial lending practices.
  • Knowledge of banking systems such as nCino and Salesforce.
  • Experience managing documentation teams in a highly regulated environment.
  • Strong knowledge of compliance, audit, and risk management frameworks.
  • Exceptional communication and stakeholder management skills.

Responsibilities

  • Lead and manage the centralized Credit Documentation Team.
  • Ensure compliance with internal policies and regulatory requirements.
  • Implement and monitor quality assurance protocols for documentation processes.
  • Collaborate with credit officers and key stakeholders to align documentation efforts.
  • Act as an escalation point for complex documentation issues.
  • Drive continuous improvement initiatives in documentation processes and standards.
  • Build and foster a high-performance team environment.

Benefits

  • Encouragement of professional development and coaching.
  • Support for a diverse and inclusive work environment.
  • Opportunities for involvement in enterprise-wide projects.
  • Strong commitment to operational compliance and risk management.
  • Collaboration with various banking departments for holistic exposure.
Full Job Description
Requisition ID: 273086

Director, Credit Documentation - Canadian Commercial Bank

Purpose

The Director, Credit Documentation leads and oversees the centralized Credit Documentation Team within Commercial National Office in Canadian Commercial Banking ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. This team acts as a center of expertise within CCB to manage credit documentation efficiently within the Bank's risk tolerance. The team is responsible for the accurate and timely creation, preparation, and quality assurance of Credit Facility Agreements (CFAs), default letters, amending letters and related documentation for all Commercial Banking teams.

Accountabilities:

  • Lead and manage the Credit Documentation Team responsible for end-to-end documentation processes, including CFA drafting, validation, and quality assurance with a business, client-centric approach
  • Uses his/her in-depth knowledge about Canadian Commercial Banking and GRM; as well as applicable compliance and regulatory requirements, to ensure all documentation is prepared in accordance with internal policies, legal standards, and regulatory requirements
  • Oversee the implementation and monitoring of quality assurance (QA) protocols to ensure accuracy, consistency, and compliance. Champion a culture of compliance, operational efficiency, and client service excellence.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Highly engaged with credit officers and bankers, collaborates with key stakeholders including Credit Adjudication, Legal, Risk, and Relationship Management teams to ensure alignment and timely delivery of documentation
  • Act as the escalation point for complex documentation issues and ensure timely resolution
  • Drive continuous improvement initiatives, including process optimization, and documentation standardization. Escalates repetitive obstacles, within or across business lines, to his/her management and assists in bringing the appropriate stakeholders together to create and implement lasting solutions
  • Maintain strong controls and audit readiness across all documentation processes
  • Support the Bank's Performance Management processes by coaching team members, managing performance, and developing succession plans
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Reporting Relationships:
  • Primary Manager: Vice President, Credit Controls and Portfolio Management
  • Direct Reports: Senior Manager, Advisory & Product Owner, Manager, Credit Documentation, Associate, Credit Documentation


Dimensions:
  • Team size: Approx. 10
  • Oversight of centralized documentation support for all Commercial Banking teams across Canada
  • Responsible for managing high volumes of complex credit documentation with strict turnaround times
  • Ensures compliance with internal controls, regulatory frameworks, and audit standards
  • Leads QA initiatives and reporting to monitor documentation accuracy and team performance
  • Participates in enterprise-wide projects and pilots related to documentation modernization related initiatives
  • Works with the Bank's Legal department and other internal stakeholders to ensure documentation templates are up-to-date, and incorporate the latest regulatory, and credit requirements


Education / Experience / Other Information:
  • Post-secondary degree in Business, Law, or a related field
  • Minimum 10 years of experience in Financial Services, with at least 5 years in a leadership role with direct reports
  • Deep understanding of credit documentation, commercial lending practices, and regulatory requirements
  • Knowledge of the Bank's Credit and Client Systems including nCino, Salesforce, CIS, etc.
  • Experience managing documentation or operations teams in a highly regulated environment
  • Strong knowledge of compliance, audit, and risk management frameworks
  • Proven ability to lead teams, manage change, and drive process improvements
  • Excellent communication, stakeholder management, and organizational skills
  • A client-centric approach to the role is essential


Working Conditions:

  • Work in a standard office-based environment; non-standard hours are a common occurrence
  • Limited domestic travel may be required.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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