OpenText

Director, Corporate Communications

OpenText$120K — $150K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of progressive communications experience in regional or market-specific roles
  • Strong understanding of North and South American media landscape and cultural nuances
  • Proven record of partnership communications with complex narratives
  • Experience advising sales or business leaders on commercial communication strategies
  • Exceptional written and verbal communication skills across diverse formats
  • Background in technology sector or ability to communicate complex topics readily
  • Strong interpersonal skills for stakeholder management across a global organization

Responsibilities

  • Develop and lead integrated communications strategies for market leadership across the Americas
  • Act as primary communications partner for sales leaders in Canada, US, and South America
  • Drive earned media and thought leadership initiatives with key regional media and analysts
  • Manage relationships with regional communications agencies to ensure alignment with global standards
  • Oversee executive communications, preparing leaders for media engagements and events
  • Monitor communications landscape for market trends and reputational considerations
  • Partner with business leaders to support change communications and employee engagement initiatives

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial wellbeing
  • Flexible work arrangements with potential for remote work
  • Opportunity to drive impactful communications in a pivotal company evolution
  • Access to professional development and learning resources
  • Collaboration with a high-performing global communications team
Full Job Description
YOUR IMPACT:

OpenText is seeking a senior communications professional to serve as Director, Communications, Americas. Reporting to the Senior Director, Communications - Corporate Functions and Revenue, the successful candidate will be responsible for developing and executing integrated communications strategies that advance OpenText's market leadership position across the Americas.

The successful candidate will serve as a trusted advisor to sales and business leadership across the North and South America regions, driving communications that support pipeline, market visibility and commercial objectives, while simultaneously building the narratives and programs that position OpenText as a partner of choice.

The role demands a seasoned communicator who brings strong business acumen, regional market knowledge and the ability to operate with credibility across both internal and external stakeholder groups. The position is open to candidates located anywhere in Canada.

WHAT THE ROLE OFFERS:

Regional Communications - Americas
• Develop and lead integrated communications strategies that build and sustain OpenText's market leadership position across North and South American markets, adapting global narratives to resonate with regional audiences, media, and stakeholders
• Serve as the primary communications partner to Canadian, US, and South American sales and business leadership, providing strategic counsel and communications support that contributes directly to commercial objectives and market development
• Drive earned media and thought leadership programs across key North and South American markets, building OpenText's visibility and credibility with relevant media, analysts and industry influencers. Working in partnership with the global product and engineering media relations team.
• Manage and develop relationships with regional communications agencies, ensuring alignment with global standards and optimal execution across markets
• Oversee regional executive communications, preparing North and South American leaders for media engagements, speaking opportunities, industry and customer-facing events
• Monitor the market communications landscape, providing strategic guidance on market trends, competitor positioning and emerging opportunities or reputational considerations

Internal Communications - Europe
• Partner with North and South business and functional leaders to support change communications, organizational updates, and employee engagement initiatives across the regions
• Deliver internal communications activities to keep Canadian, American, and South American employees informed, engaged and aligned with OpenText's strategic direction, business priorities, and corporate culture
• Ensure consistency between internal and external messaging across the organization, maintaining alignment with global communications standards and corporate narrative

Cross-Functional Collaboration & Integration
• Work in close collaboration with global communications, marketing, and public affairs teams to ensure local and partnership communications are fully integrated within the broader corporate communications strategy
• Contribute to the planning and execution of global campaigns, major announcements and events that have significant market or ecosystem relevance
• Serve as the primary regional communications point of contact for cross-functional initiatives involving local market operations, ensuring consistent and coordinated stakeholder engagement

WHAT DO YOU NEED TO SUCCEED:
• 12 years of progressive communications experience, with demonstrated leadership in regional or market-specific communications roles of increasing responsibility
• Proven experience operating within the market context, with a strong understanding of the regional media landscape, cultural nuances and stakeholder dynamics across key North and South American markets
• Demonstrated experience in partnership communications, with a track record of developing joint narratives and supporting complex partner relationships
• Established capability as a communications advisor to sales, commercial, or business development leaders, with a clear understanding of how communications contributes to market and commercial outcomes
• Exceptional written and verbal communications skills, with the ability to develop high-quality content and messaging across diverse formats, audiences, and channels
• Experience in the technology sector, or the ability to quickly learn and confidently communicate complex technical topics
• Strong interpersonal and stakeholder management skills, with the ability to operate credibly and build influence across all levels of a global organization
• Fluency in English is required; proficiency in one or more additional languages is considered a significant asset

ONE LAST THING

This role offers an exciting opportunity to be part of a high-performing global communications team and drive meaningful, high-impact work a pivotal moment in the company's evolution.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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