Pfizer

Director, Consumer Products & Surfaces

Pfizer$162K — $271K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Marketing, Computer Science, or a related field required.
  • 8+ years of relevant product management experience with a focus on digital product strategy and delivery.
  • Familiarity with regulatory environments, including MLR review processes.
  • Strong analytical and problem-solving skills, particularly in root-cause analysis.
  • Proficiency in AI-enabled product and design tools, with insights on AI's impact on content consumption.
  • Experience in Agile methodologies and a Lean Startup environment.
  • Ability to lead cross-functional teams and manage risks effectively.
  • Strong communication skills with the ability to influence and present effectively.

Responsibilities

  • Lead the end-to-end development of branded websites, determining success metrics.
  • Prioritize features and capabilities based on consumer insights and performance data.
  • Translate ecosystem strategy into actionable product decisions across surfaces.
  • Ensure effective connection of brand content to external platforms through machine readability.
  • Champion human-centered design to align product decisions with consumer needs.
  • Manage the full product development lifecycle, representing consumer voice.
  • Use rapid prototyping for testing and iterative product development.

Benefits

  • 401(k) plan with matching contributions and retirement savings options.
  • Paid vacation, holidays, and personal days.
  • Generous paid leave for caregivers, parental leave, and medical leave.
  • Comprehensive health benefits including medical, dental, and vision coverage.
Full Job Description
Role Summary

The Director, Consumer Products & Surfaces leads the product-specific strategy, development, and delivery of Pfizer's branded and select unbranded digital properties.

This individual will act as the product lead for all branded websites and owns the product execution of how brand content connects to the external surfaces where patients and consumers increasingly encounter it - search, AI assistants and answer engines, and syndication partners.

This is an individual contributor role for someone who can think in big-picture product strategy and drive hands-on execution. Working from the business case and strategy set by the Ecosystem Strategy team, the Director defines what branded surfaces should become as content consumption shifts from destinations to sources and delivers the roadmap that gets them there.

Role Responsibilities

Product Strategy & Definition
  • Leads branded website development end-to-end, determining what a successful branded experience looks like and how it is measured.
  • Decide which features and capabilities branded surfaces should prioritize, translating the ecosystem strategy, business case, consumer insight, and performance data into a coherent roadmap.
  • Translate the ecosystem strategy for branded and unbranded surfaces into product decisions, partnering with Ecosystem Strategy on roles, audience handoffs, and journey logic across properties.
  • Own the product execution of brand content connectivity to external surfaces - the content structures, infrastructure, and integrations that make branded content machine-readable and discoverable - partnering with Strategy on which surfaces to prioritize and the portfolio posture toward each.
  • Champion human-centered design methodology to ensure product decisions are grounded in real consumer needs rather than assumption or internal preference.


Product Ownership & Delivery
  • Own and execute the product roadmap for branded websites and other products, ensuring alignment with the business case, DPX strategy, and regulatory requirements.
  • Manage the end-to-end product development lifecycle, including planning, definition, design, development, testing, and launch, and represent the voice of the consumer throughout.
  • Partner with brand teams across therapeutic areas on requirements and content needs, translating them into the roadmap while maintaining consistent product and experience standards across properties.
  • Use prototypes to test, learn, and iterate rapidly, moving from concept to validated direction with speed.
  • Define, instrument, and track success metrics for branded surfaces, making evidence-based product decisions and holding the roadmap accountable to results, in partnership with Strategy on commercial performance measurement.
  • Coordinate delivery with design and development teams to keep launches on schedule and ensure products ship to quality, identifying risks and removing roadblocks.
  • Work with UX to uphold experience standards, ensuring branded experiences are consistent, high-quality, and built on the shared design system.
  • Partner with Operations on launch sequencing, MLR coordination, and release management so product velocity is sustained without compromising compliance.
  • Apply AI-enabled product and design tools (e.g. Adobe Target, Claude Design, Figma Make) to accelerate the path from concept to testable product.
  • Maintain current knowledge of digital product practice, emerging technologies, and the shift in how content is discovered and consumed across AI-mediated surfaces.


Basic Qualifications
  • Bachelor's degree in business, Marketing, Computer Science, or a related field required.
  • 8+ years of experience of relevant work experience preferably in product management, with a proven record of owning digital product strategy and delivery end to end within a defined business strategy.
  • Experience managing digital properties in a regulated environment, with working knowledge of MLR review or equivalent compliance processes.
  • Strong analytical approach to decision-making, including the ability to conduct root-cause analysis to solve the underlying problem rather than the symptom.
  • Demonstrated fluency with AI-enabled product, design, and prototyping tools, and a point of view on how AI is changing content discovery and consumption.
  • Familiarity with Agile methodologies and experience working in an Agile development environment; working knowledge of Lean Startup.
  • Proven ability to lead cross-functional initiatives without direct authority, identify risks, and remove roadblocks to deliver on time and to standard.
  • Courage to provide objective opinions, particularly when making go/no-go product decisions.
  • Strong writing, presentation, and influencing skills.
  • Discretion and trustworthiness in dealing with confidential information.
  • Role model for the PFE Values (Courage, Excellence, Equity, Joy).


Preferred Qualifications
  • Deep understanding of the healthcare ecosystem and pharmaceutical brand marketing, with direct experience partnering with brand teams.
  • Experience with structured content, content syndication, or content architecture for machine-readable distribution (e.g. schema, APIs, MCP).
  • Experience operating in a product organization with a distinct strategy function, and a clear point of view on the product/strategy partnership.
  • Experience launching or scaling consumer-facing digital products.
  • Experience delivering digital products across multiple brands or properties simultaneously.


Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Additional Job Information:

Last Date to Apply: September 24, 2026
Work Location Assignment: Hybrid

The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Marketing and Market Research

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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