Compensation Data

The base salary range for this position is $170,000 to $269,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here .

Description

The purpose of this role is to lead and supervise the BI-USA M&E team, including directing the overall planning, strategy, and delivery for in-person, virtual, and hybrid meetings and events. The Director of M&E establishes policies, processes and procedures that determine how meetings and events are planned and implemented within BI-USA for internal meetings/events and congresses. The role will create and maintain M&E policies and procedures. The position will ensure all necessary capabilities are owned and their success is measured and tracked. This role will also lead the Congress team for face-to-face, virtual and hybrid including congress vendor and association relationship management. The role will be accountable for shifting ~500 total meetings and congress (face-to-face) yearly events with the potential to increase the number of meetings while shifting to a hybrid approach to drive efficiencies and increase our reach. The Director of M&E will drive the team to turn process innovation opportunities into realistic solutions.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• Develops a centralized M&E program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings/events and congresses.
• Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire M&E team
• Makes decisions and develops a strategic approach to M&E in line with the strategic goals of BI
• Primary escalation and resolution point for M&E technology and service delivery and integration
• Develops network of internal/external resources and tools to ensure a balanced mix of all available resources
• Determines objectives of M&E team, including defining the success metrics and messaging for meetings and events
• Ensures alignment of full M&E team through communication and coordination to promote efficient operations
• Reviews all criteria thresholds for quality and policy adherence
• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to upper management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation.
• Represents the cross-functional workings of all teams connected to M&E, driving the tactics behind internal communications and engagements with customers as the senior member of BI-USA M&E
• Represents the capabilities and needs of M&E to executive BI leaders
• Partners with M&E stakeholders in the establishment of M&E policies and operating guidelines to mitigate gaps and risks
• Reviews event planning and approval pipeline with executive leadership
• Establishes relationships with external vendors and makes the final decision regarding the selection of vendors
• Understands and communicates interdependencies that exist within the current M&E structure while maintaining strategy and guiding principles
• Congress vendor(s) and associations
• Ability to establish internal goals nested within BI-USA's strategy and appropriate control measures to ensure the team's success
• Verbal, written communication skills to ensure alignment of full M&E team
• Extensive knowledge of meetings and events planning and execution

Requirements

• Bachelor's degree from an accredited institution preferred; MBA preferred.
• Twelve-plus (12+) years' experience in pharmaceutical industry or relevant business experience (i.e., large scale direct to consumer events or association meetings) required
• Strong knowledge of virtual meeting platforms required
• Experience leading teams required
• Experience managing external vendors required
• Demonstrated excellent judgment skills
• Proven success working cross functionally with high emotional intelligence
• Solid understanding of current and future market trends in Meeting Excellence
• Strong Continuous Process Improvement knowledge with a successful record of delivering results while managing projects
• Ability to find solutions through ambiguous and challenging circumstances
• Collaborative approach/ team player
• Entrepreneurial spirit and ability to think with innovation at the core
• Excellent problem-solving abilities
• Strong negotiation and conflict management skills
• Highly motivated to make an impact/contribute to building a new business
• Patient centric/customer focused
• Strong communication, persuasion, and facilitation skills
• Strong strategic, analytical, and financial skills

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.