NorthShore

Director, Clinical Engineering Operations

NorthShore • $128K — $199K *
Warrenville, IL 60555In-Person
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Electronics, Biomedical Engineering, Computer Science, or a related technical field; Master's degree preferred
  • 10+ years in Clinical Engineering or an equivalent technical discipline
  • 5+ years of supervisory experience in a related area

Responsibilities

  • Direct daily Clinical Engineering operations across all sites
  • Manage and develop site-based Clinical Engineering leadership
  • Oversee equipment performance and on-site service execution
  • Lead complex Clinical Engineering operational and new-equipment projects
  • Execute and manage the Clinical Engineering operating budget
  • Report Clinical Engineering performance to leadership
  • Oversee service delivery resource capability and development plans

Benefits

  • Eligibility for Annual Incentive Plan based on performance
  • Incentive pay for select positions
  • Annual performance-based salary increases
  • Career pathways for professional growth
  • Various Medical, Dental, Vision, and Pet insurance options
  • Tuition reimbursement assistance
  • Complimentary parking for employees
  • Wellness Program Savings Plan
  • Health Savings Account options available
  • Retirement options with company match
  • Paid Time Off and Holiday Pay
  • Opportunities for community involvement
Full Job Description
Hourly Pay Range:
$61.80 - $95.79 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:
  • Position: Director, Clinical Engineering Operations
  • Multiple locations available: Warrenville, Glenbrook, Skokie, and Evanston, IL
  • Full Time/Part Time: Full time
  • Hours: Monday-Friday, 8:00am - 5:00pm


General Summary:
  • Accountable for day-to-day Clinical Engineering (CE) operations across Endeavor Health's nine hospitals, inclusive of biomedical engineering and imaging maintenance contracts. Accountable for CE service delivery across all sites in scope regardless of delivery model, inclusive of OEM and third-party service organizations. This role ensures the sustainment of equipment uptime and PM compliance, leads complex service projects, and partners with site and clinical leadership and vendors to deliver safe, reliable medical-device service. Drives operational performance against KPIs and continuous-improvement goals across all sites in scope.


What you will do:
  • Direct day-to-day CE operations across all sites in scope; oversee service and PM work completion, outstanding-work resolution, equipment uptime, and active CE projects against established KPIs, holding all service delivery resources to a single performance standard
  • Manage and develop site-based CE leadership; provide direction to on-site service management, including performance expectations, goal setting, and succession or continuity planning
  • Oversee equipment performance and on-site service execution by contracted providers to uphold patient care and safety; manage day-to-day contractor performance and escalate deficiencies, including recommendations for equipment replacement or contract remediation
  • Lead complex CE operational and new-equipment projects, including pre-purchase evaluations, total-cost-of-ownership assessments
  • Execute the CE operating budget for service and maintenance across sites in scope; manage spend to plan, explain variance, and implement corrective action; recommend equipment renovation, refurbishment, replacement, or redeployment based on age, failure rate, cost of service, and clinical use, and provide service-performance data to support the CE capital and replacement planning process
  • Report CE performance to clinical, site, and regional leadership through committees and operational reviews; execute regulatory and compliance requirements at the site level and maintain survey readiness
  • Oversee CE service delivery resource capability and utilization through development plans, workload balancing, coverage planning, and productivity and quality audits; ensure competency, training, and credentialing standards are met by all resources regardless of employer


What you will need:
  • Education: Bachelor's Degree in Electronics, Biomedical Engineering, Computer Science, or a related technical field; Master's degree preferred
  • Experience: 10+ years in CE or an equivalent technical discipline; 5+ years of supervisory experience in a related area is required


Benefits (For full time or part time positions):
  • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


About NorthShore

NorthShore Careers

There has never been a better time to explore the diverse job opportunities at NorthShore, a leader in fostering professional growth and innovation in the industry.

Work You’ll Do

Join NorthShore’s dynamic team to assist some of the most respected companies in navigating their paths to digital mastery and operational excellence. Elevate industries and transform business processes with the brightest minds at NorthShore. This company stands at the forefront of technology, combining industry expertise with a commitment to digital innovation. Lead with a distinct advantage in the marketplace, harnessing NorthShore’s unique blend of technology insight and deep industry knowledge. Engage with a global network of business and technology advisors dedicated to guiding clients through their transformation journeys. Collaborate with a robust team of professionals, making NorthShore a powerhouse of knowledge and capability in the tech industry.

Introducing the NorthShore Business Advisory Group

This group is at the helm of building a leading advisory team, guiding well-known companies worldwide through their digital transformation challenges with cutting-edge solutions.

Innovate at Work

Be part of NorthShore’s extensive network of experts, where innovation meets deep industry expertise and digital strategy.

Drive Innovative Solutions

Deliver targeted, innovative solutions that leverage the most trusted enterprise platforms, backed by a wealth of consulting experience and a commitment to forward-thinking.

Join a Stellar Team

Engage in projects utilizing a wide array of Microsoft technologies, and leverage the combined capabilities, global reach, and collaborative spirit of NorthShore’s team.

Future-Proof Your Career

Advance your career with NorthShore, where the opportunities for professional development are vast, supported by unparalleled training, development programs, and certification support.

Explore Opportunities

Discover how NorthShore leads companies like EcoSolutions towards sustainable practices with advanced predictive analytics, enhancing operational efficiency and reducing environmental impact.

The NorthShore Edge

NorthShore’s combined service capabilities and global reach enable clients to tackle disruption and lead industry transformations effectively. Clients globally turn to NorthShore for innovative strategies and solutions that drive growth and success in the digital age.

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Learn more about NorthShore
Size
11 employees
Industry
Business Services
* Ladders Estimates

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