Job Summary: Leads a cross-capability teams to deliver and sell solid thinking and powerful ideas that meet client objectives.
Responsibilities: - Leads cross-capability teams to deliver and sells solid thinking and powerful ideas that meet client objectives.
- Serves as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of CPGA, performance and media campaigns.
- Plays a primary role in orchestrating materials development for new-opportunity pitches (both on current and potential clients).
- Develops team members by coaching, training and identifying areas for growth.
- Partners with Senior Leadership to set goals and plan for future fiscal years.
- Performs other duties as assigned.
Skills Requirements: - 8-10 years of work-related experience, coaching and developing people in an environment focused on service quality and operations.
- Prior experience managing client service teams
- Ability to organize, manage and prioritize work of the client service team
- Excellent communicator
- Proficiency in Microsoft Office solutions.
Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration, Engineering, Operations Management or related field preferred. Master's Degree preferred.
Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time.
