Director - Client Growth Partner (IT Consulting / Manufacturing)

Nagarro

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in key account leadership with accounts over $20 million.
  • Ability to engage and build relationships with client CIOs, CTOs, and business leaders.
  • Fluency in AI concepts applicable to specific industries.
  • Strong deal-making skills and comfort with procurement negotiations.
  • Collaborative with a focus on building trust within cross-functional teams.

Responsibilities

  • Drive portfolio growth of 15%+ YOY in assigned accounts.
  • Collaborate with the Custodian of Client Success to meet revenue goals through structured planning.
  • Shape training agendas with CXOs by leveraging deep industry insights.
  • Secure public testimonials from clients to showcase service quality.
  • Position Nagarro as a crucial partner in AI initiatives within client organizations.

Benefits

  • Opportunity to work at a high level with C-suite executives.
  • Be part of a team that values collaboration and accountability.
  • Engagement in meaningful AI transformation projects.
  • Chance to influence and lead initiatives in a rapidly evolving tech landscape.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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