Director - Client Growth Partner (IT Consulting / Manufacturing)

Nagarro

$120K — $180K *
US-AnywhereRemote in Charleston, SC
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in key account leadership with a focus on multi-million dollar accounts.
  • Ability to build strong relationships with client CIOs, CTOs, and other executives.
  • Fluency in AI as it pertains to industry transformation, able to host discussions around it.
  • Strong commercial acumen with experience in deal shaping and negotiation.
  • Collaborative mindset, capable of working effectively with technical teams and earning their trust.

Responsibilities

  • Deliver double-digit year-over-year growth for assigned accounts.
  • Achieve defined revenue targets through strategic account planning.
  • Influence and shape CXO agendas, ensuring alignment with Nagarro’s offerings.
  • Establish a strong presence for AI as a critical partner in managed accounts.
  • Secure client testimonials regarding the quality of Nagarro's services.

Benefits

  • Opportunity to work with high-profile clients and influence their AI transformation strategies.
  • Engagement in a collaborative environment with technical teams.
  • Focus on professional growth and development in key account management.
  • Exposure to executive-level decision-making and strategic planning.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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