Uber

Director, Central Operations

Uber$259K — $292K *
Transportation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in General Management, Operations, Strategy, or Consulting.
  • 5+ years of experience managing teams, including other managers.
  • Proven success in high-visibility, cross-functional projects globally.
  • Strong data analytics skills in SQL, Python, or R.
  • Bachelor's degree in a relevant field.

Responsibilities

  • Develop and implement strategy for fleet and vehicle supply growth.
  • Manage US-Canada fleets and partnerships with a focus on results.
  • Align internal and external stakeholder interests for Uber partnerships.
  • Collaborate with Business Development on partner initiatives.
  • Engage with executives to balance supply for growth objectives.
  • Work with autonomous fleet teams to capture strategic synergies.
  • Supervise Operations Managers and General Managers.

Benefits

  • Participation in Uber's bonus program.
  • Eligible for various company benefits.
  • Flexible telecommuting options available.
  • Engagement in travel, approximately 15% domestic.
Full Job Description
Job Description

About the role and team

Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Director of Central Operations, you will lead high-impact, global or regional programs tasked with transforming Uber's core business performance-whether by architecting a multi-billion dollar sustainability roadmap, scaling our delivery marketplace, or building an advanced ecosystem of business operations (BizOps).

This role is for a visionary leader who thrives in the "messy reality" of a global business and can solve complex, real-world constraints through technical innovation and operational rigor. You will navigate a high-stakes environment across diverse regulatory, competitive, and economic landscapes, making hard calls on resource allocation and long-term strategy. If you lead with clarity, think in systems, and are motivated by the challenge of shaping the future of mobility and delivery at scale, this is where you'll make your mark.

Rate of Pay: $259,000 to $292,000 per Year

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

What you'll do
  • Develop and implement a clear and cohesive strategy to unlock step change in fleets and vehicle solutions to drive step change supply growth. This includes all types of supply formats.
  • Lead and help manage all US-Canada fleets and vehicle partnerships, starting with overall strategy to defining partnership (term sheets, agreements, pricing, and targets) and delivering results.
  • Translate internal needs to external to ensure Uber partners (Fleet lenders, Fleet operators, Rental operators, Big Funds and Investors, Tech operators, Fleet financiers, Institutional lenders, Automotive Original Equipment Manufacturers, etc.) interests are aligned.
  • Work closely with the Business Development team in collaboration with Uber partners.
  • Collaborate with executives across different teams such as consumers and marketplace to design the right balance of supply to ensure trip and gross bookings growth.
  • Engage with autonomous fleet operator teams and global fleet teams to ensure synergies are captured for building a strategic fleet foundation.
  • Supervise at least 1 Operations Manager / 11-1021; General and Operations Managers.
  • Domestic travel required 15%.
  • May telecommute.

Basic Qualifications
  • Minimum 12 years of experience in General Management, Operations, Strategy, Consulting, or related complex quantitative business environments.
  • Minimum 5 years of experience in people management, including experience managing other managers.
  • Proven track record of leading and executing high-visibility, cross-functional projects across multiple global geographies.
  • Strong command of data analytics (e.g., SQL, Python, R) and experience running experiments in a corporate environment.
  • Bachelor's degree in a relevant field.


Preferred Qualifications
  • Employer will accept a Bachelor's degree in Business Administration, Computer Science, Engineering (Any), or related field, followed by eight years of progressive, post-baccalaureate experience in the job offered or in a related occupation.
  • Position requires:
    • Relational database concepts: SQL and MySQL;
    • Experimentation techniques, including simulation or A/B testing;
    • Statistical analysis, including descriptive statistics, correlation, regression, and confidence intervals;
    • Developing relevant metrics and KPIs to measure performance by product teams;
    • Designing and implementing large scale customer experiments;
      Advanced probability and statistics;
    • Leading cross-functional, company-level initiatives from strategy through execution;
    • Translating complex data into frameworks and insights.


About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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