eBay

Director C2C North America

eBay$195K — $260K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years of experience in delivering growth for P&L or similar metrics.
  • Expertise in consumer marketplaces and understanding of growth levers.
  • Proven ability to collaborate across matrix organizations.
  • 5-7 years of experience in leading direct and cross-functional teams.
  • Demonstrated ability to engage deeply with customers and advocate for their needs.
  • Exceptional written and verbal communication skills for influence and clarity.
  • Driven individual with a strong sense of ownership and urgency.

Responsibilities

  • Oversee financial and operating performance of eBay's C2C marketplaces in the US and Canada.
  • Drive improvements in offerings and experiences to enhance C2C market share.
  • Engage with sellers to understand needs and strengthen their community.
  • Lead go-to-market activations in coordination with marketing and product teams.
  • Conduct analysis to support key business decisions and allocations.
  • Build and motivate a team focused on excellent customer and business results.
  • Monitor market trends and serve as a subject matter expert on C2C developments.

Benefits

  • Full range of medical benefits including 401(k) eligibility.
  • Paid time off benefits including PTO and parental leave.
  • Participation in various incentive programs such as bonuses and stock units.
  • Opportunities for career advancement within eBay.
Full Job Description
General
  • Mission: Deliver sustained C2C growth
  • Level: Director
  • Manager: VP/GM of N. America
  • Directs: 1 existing + 2 to be hired
  • Other: Part of US Extended Leadership Team


Key Responsibilities
  • P&L: Accountable for financial and operating performance of eBay's C2C (consumer-to-consumer) marketplaces in the US and Canada
  • Value Prop: Enable eBay to grow C2C share by continuously improving our offerings, free structures, experiences, etc.
  • Community: Engage with sellers to deepen our understanding of their needs and strengthen the broader seller community
  • Execution: Drive all go-to-market (GTM) activations, including coordination with cross-functional partners (e.g. marketing, product, GCX) and alignment with other markets
  • Insights: Develop rigorous analysis and business cases that drive key decisions, resource allocations, and corrective actions
  • Leadership: Build and inspire a team of direct reports and indirect partners, so that we drive great customer and business results, while modeling eBay DNA
  • Reporting: Report key business and project metrics, craft strategic narratives, and serve as a thought leader for executive leadership
  • Market Intel: Serve as the subject matter expert on C2C trends across customers and competitors


Skills & Experience:
  • Commercial: 8-10yrs+ responsibility delivering growth for P&Ls or similar financial metrics (e.g. revenue)
  • Marketplaces: 8-10yrs+ in consumer marketplaces, including a deep understanding of the key growth levers
  • Collaborative: Proven ability to partner effectively across a matrix, including driving change thru alignment and influence
  • Leadership: 5-7yrs+ of building and leading direct teams, as well as cross-functional (aka indirect) teams
  • Customer Advocacy: Strong record of deeply engaging and understanding customers to champion their needs across a company
  • Communication: Mastery of influencing others through clear and compelling written and verbal comms
  • Driven: Operates with urgency, an intrinsic focus on making impact, and a sense of extreme ownership (especially when there is ambiguity)
  • Culture: Aligns with our eBay DNA - empower our community, innovate boldly, deliver with impact, be for everyone, and act with integrity


Additional Details

The base pay range for this position is expected in the range below:
$195,200 - $260,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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