Job DescriptionDirector Business Transformation - Chicago, ILRole Purpose:The Director, Transformation is responsible for driving the people side of transformation initiatives across the global Sales and Commercial Excellence organization. This role ensures successful adoption of strategic programs such as sales transformation, CRM implementations, go-to-market redesigns, training, and digital enablement. The role partners closely with Commercial Excellence teams, GTM organization, and HR to embed sustainable behavioral and cultural change that delivers measurable business outcomes.
Responsibilities
Change Strategy & Planning- Define and implement
comprehensive change management strategies aligned with global sales and commercial transformation initiatives - Conduct change impact assessments across regions, functions, and customer segments
- Develop structured change roadmaps, stakeholder engagement plans, and adoption frameworks
Stakeholder Management & Leadership Alignment- Partner with senior executives (e.g., Regional Sales Heads, Commercial Leaders) to align on transformation objectives
- Identify and manage key stakeholders, sponsors, and change champions across markets
- Facilitate leadership alignment workshops and communication cascades
Communication & Engagement- Design and execute multi-channel communication strategies tailored to diverse global audiences
- Translate complex transformation programs into clear, compelling narratives for sales teams
- Ensure consistent messaging across geographies and organizational levels
Training & Capability Building- Collaborate with Sales Enablement teams to design and deploy training programs supporting new tools, processes, and behaviors
- Drive capability building in areas such as consultative selling, pricing discipline, and digital adoption
- Ensure training effectiveness through measurable adoption and performance metrics
Adoption & Reinforcement- Establish frameworks to track adoption, usage, and behavioral change (e.g., CRM utilization, pipeline quality, pricing adherence)
- Define KPIs and success metrics aligned with business objectives
- Implement reinforcement mechanisms (incentives, governance, coaching) to sustain change
Transformation Program Support- Act as a key member of transformation program teams (e.g., CRM rollout, sales operating model redesign)
- Integrate
change management workstreams into overall program governance and timelines - Identify risks and resistance points and proactively develop mitigation strategies
Culture and Mindset Shift- Drive a culture of data-driven decision-making, accountability, and customer-centricity within sales organizations
- Support mindset shifts toward standardized processes and global best practices
- Champion continuous improvement and agile ways of working
Experience Required- 8-12+ years of experience in Change Management, Sales Transformation,
or Commercial Excellence - Proven experience in large-scale, global change initiatives within multinational organizations
- Strong understanding of sales processes, commercial operations, and go-to-market models
- Experience with CRM transformations (e.g. Salesforce) highly preferred
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
REF:109257BR
Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
- Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
- Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
